CHRISTIANE ROBERTS-Miramar, FL Phone:-
Linkedin: www.linkedin.com/in/christiane-roberts-46838b/
Operations | Back Office | Compliance | Office Management
EXECUTIVE SUMMARY
Versatile and technically skilled administrative professional with significant experience in office management,
compliance, operations and back office Excels in the implementation of business measures, new guidelines and
strategies, working collaboratively with other department heads, especially senior business managers, to improve the
working environment and business processes of the company. Skilled at strengthening client relationships to retain
and grow business. Experienced in management reports, budgeting, scheduling expenditures, analyzing variances,
and initiating corrective actions.
VALUE-ADDED SKILLS
Business Development | Operations | Back Office | Loan Business Licenses | Marketing | Office & Organization
Management | Compliance Assistance | Receivables | Account Payable | Intermediate Quickbooks | Bank Statement
Reconciliation | C-Level Assistance | Start-ups | Record Management |Languages: Portuguese, Spanish, and
English.
PROFESSIONAL EXPERIENCE
EM - Engagement Manager - Dianne Morin INC - InnReg LLC - Jan 2024- Current
Client Relations | Overall client experience based on knowledge| Works closely with clients to identify, understand,
and meet their specific needs and requirements| Designs and executes solutions tailored to client needs| Manages
client expectations and ensures client requests delivery.
Safra National Bank Of New York – Private Banking- Associate Aug 2021- Jan 2024
Clients Relations | Credit Cards Maintenance JH and Xperience System) | Operations (Wire Transfers, FX, Jsam,
Internal Links) Account Opening | Updates | Administrative tasks (Branch/Checks Withdrawal).
Safra National Bank Of New York /Access Loans LLC- Associate - Consumer Landing - ACCESS
LOANS ™ products are funded and serviced by Safra National Bank of New York. – Aventura, FL
Jan 2020 - Aug 2021
Associate
Loan Licenses management for 25 States | Compliance & Examinations | QuickBooks Financial Loan Receivables &
Payments | Customer Service Assistance - Back Office | Oprerations JH (Xperience System).
Avenue Securities LLC- An American Company Broker Dealer specializing in offering investment
services to Latin American Clients- Office Manager - 2019 – 2020 – 1 Year Contract
AVP & Operations
Payroll | Hiring | Termination | Benefits control | Enrollment | Purchased office supplies | Cash Flow overview | Bank
Statement conciliation (Payments/ Receivables) | Customer Service Assistance (Back Office).
Warburg Pincus LLC - Private Equity firm -
AVP/Office Manager
Office Management | Senior Executive Assistant and to CEO & COO | Coordinated Outlook Calendar | Flight Booking
Hotels | Hiring | Termination | Expenses Reports | Bank Statement conciliation (Payments/ Receivables).
BTN - Brazilian Traffic Network - Brazilian branch of the Global Traffic Network, leading traffic
reporting service-
Controller & Office Manager
Started up the Brazilian subsidiary together with its Australian partner | Served as Senior Executive Assistant to the
BTN President | Lead HR Department recruit, hiring/terminate, supervise staff of 42 employees | Ran Payroll direct
report to US-based CEO/COO/ Managed benefits package | Created and managed budgets and cash flow | Managed
bank statement reconciliation, including exchange rate and international currency accounting | Issued travel
reimbursements in different currencies | Invoices and revenue collections management | Purchased office supplies |
Inventory Control & Broadcast | Served as liaison between BTN and outside legal counsel.
Carlyle Group – Private Equity- Number One equity investor in management-led
Buyouts, strategic minority equity investments, equity private placements, consolidations and
buildups, and growth capital financing.
Office Manager/ AVP
Served as Senior Executive Assistant to the Manning Director | Coordinated Outlook Agenda for the Managing Director |
and five senior executives | E-mails written in English/Spanish/Portuguese | Planned meetings and events / Managed
executive travel schedules including domestic and international flights and hotel bookings | Managed Visa | Passport
renewal for international destinations | Issued travel reimbursements in different currencies | Set-up and executed
conference calls and video-conferences | Produced online and printed presentation materials.
Goldman Sachs - São Paulo, Brazil- - Leading global Investment Banking and Securities
Firm.
Executive Assistant
Served as on-site liaison for visiting employees from abroad | Coordinated Outlook Agenda for two Directors and two
Analysts | Sent e-mails written in English, Spanish, and Portuguese | Handled Financial Department duties, including
invoice payments.
EDUCATION AND CERTIFICATIONS
BSA | Jul - 1995 |University Italo Brasileiro - São Paulo, Brazil
Pontifícia Católica University São Paulo PUC – Brazil ( IT course -
Continuing Education Avenue Securities & Safra National Bank of New York
Notary Licensed - Florida State
LANGUAGES
Fluent in English, Portuguese, and Spanish
Formal references will be provided upon request
