Christiana Samuel

As a customer focused strategist and product manager, skilled in user research, persona

development, and mid-fidelity wireframing, Leveraging over 2 years of customer-facing

experience. I translate customer insight into actionable requirement. I am passionate

about creating value, I combine customer insight with product management practices to

deliver products that enhances satisfaction and drive growth.

ACHIVEMENTS

• Sales & Revenue Impact

Achieved a 20% increase in sales by aligning product offerings with customer

demand and implementing targeted promotions.

• Customer Experience & Service Excellence

Delivered consistent customer service by resolving complaints promptly and

building loyalty through positive interactions.

• User Research & Customer Insights

Collected and analyzed customer feedback to refine product offerings, leading to

improved customer satisfaction and product relevance.