I'm a dedicated and versatile professional with proven experience as a Customer success manager, lead generation specialist and Appointment setter, committed to helping business grow and retain their customer through strategic outreach, proactive support and efficient communication. As a customer success manager, I focus on building long-term relationships, ensuring client satisfaction and helping customers get the most value out of the products or services offered. I'm proactive, solution oriented and always looking for ways to improve the client journey from onboarding to ongoing support resulting in higher retention and loyalty.
In my role as a lead generation specialist, I specialize in identifying and attracting high quality prospects using tools like Appolo, Lemlist, LinkedIn sales Navigator and various CRMs including Hubspot, Zendesk and salesforce. I create a targeted outreach strategies that generate leads, warm up cold prospect & fill pipelines with potential clients ready to convert. I pay attention to detail and ensure that every lead is well research and aligns with your business goal.
As an appointment setter, I help business streamline the process of connecting with their leads. I'm skilled in handling outreach, qualifying leads, managing calendars & setting up calls or discovery meeting that convert. My goal is to make sure your sales team talk to only prospects who are ready and worth their time.
I'm extremely organized, self-motivated, and adaptable- the kind of person who sees a gap and takes the initiative to fill it, familiar with tools like Trello, clickup, Asana and other remote work platforms to stay on top of task, manage communication and keep workflows smooth.
Beyond skills, I'm someone who genuinely loves making money, not just for the company, but for my self. Whether you are a startup or an established brand, I bring a mix of professional, friendliness & reliability to every client management.
I'm confident in in my ability to add value to your team and help you hit your goals faster.
Let's connect & discuss how I can support your business growth.