Christiana Ene John--
Abuja, Nigeria
PERSONAL PROFILE
Proactive and detail-oriented Virtual Assistant with 4+ years of remote experience
supporting U.S., Canadian, and European companies. Skilled in administrative support,
invoicing, commission tracking, lead generation, and content coordination. Experienced in
using MoneyBird, Basecone, Google Workspace, Microsoft Office, HubSpot, RingCentral,
Trello, and Slack. Strong communication, organization, and problem-solving abilities.
CORE SKILLS
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Administrative Support
Financial Administration
Invoice Management (MoneyBird & Basecone)
Inbox & Calendar Management
Lead Generation (LinkedIn, Email)
CRM Management
Client & Customer Service
Scheduling & Task Coordination
Social Media Support
Data Entry & Research
Google Workspace & Microsoft Office
RingCentral, Trello, Slack, Zoom, HubSpot
PROFESSIONAL EXPERIENCE
Administrative & Finance Assistant
Medialinkz, Netherlands (Remote),
July 2025 – Present
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Manage monthly client invoicing and commission tracking using MoneyBird.
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Process and forward incoming invoices to the accountant through Basecone.
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Coordinate with the accounting team to ensure accurate financial reporting.
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Organize and maintain administrative tasks to streamline workflows.
Virtual Assistant
Jento Solutions, USA (Remote),
Jan 2025 – Present
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Handled executive support, including calendar management, email communication, and
virtual meeting scheduling
Managed recruitment workflows: lead generation, candidate onboarding, credential
verification, and interview coordination.
Created shift schedules, maintained partner facility records, and ensured staffing
coverage through Hubstaff and Trello.
Wrote SEO-optimized blog content for a Wix website and promoted open roles via
LinkedIn and other platforms.
Virtual Customer Support Specialist
Travel Nurse Houses, Canada (Remote),
Apr 2023 – Dec 2024
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Supported travel nurses and property owners with listing management and booking.
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Resolved inquiries, managed listings, and improved operational workflows.
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Conducted targeted lead follow-ups and enhanced client satisfaction.
Admin/Operations Manager
Blueinc Technologies, Nigeria
Aug 2022 – Apr 2023
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Managed internal communication and administrative workflow.
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Oversaw scheduling, document organization, and CRM updates.
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Ensured task completion and smooth team operations.
Inbound Call and Chat Support Representative
Goodwill Staffing, Canada (Remote),
Apr 2021 – Aug 2022
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Handled inquiries via calls and live chat for staffing placements.
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Guided candidates through job applications and hiring process.
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Maintained professionalism in handling client and candidate communication.
Customer Support/Product Manager
Teststreams NG (Remote)
Nov 2019 – Apr 2021
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Managed client support via email, chat, and phone.
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Created and maintained product offerings and marketing content.
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Wrote blog posts and assisted with visibility campaigns.
EDUCATION
Bachelor of Science in Education
Benue State University, Makurdi
April 2014 – August 2018
CERTIFICATIONS AND TRAINING
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Customer Support Training | Blueinc Technologies | 2024
Virtual Assistant Training | Task Tide | 2024
SEO Training | Udemy | 2024
Fundamentals of Digital Marketing | Coursera | 2023
Digital Marketing Training | Digital Ad Expert | 2022
LANGUAGES
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English (Fluent)
REFERENCES
Available on Request
