Christiana John

Hello, I’m Christiana John A Virtual Assistant Contact Me ABOUT ME I’m a versatile and results-oriented Virtual Assistant with a passion for helping businesses run efficiently. I’ve worked with clients in healthcare, technology, staffing, real estate, and hospitality, assisting with a range of tasks, from recruitment and administrative duties to content and website updates. I enjoy bringing clarity and creativity to my work, and I always aim to make things easier and smoother for the people I support. Let’s do something great together. SERVICES I OFFER 1‌ Admin & Executive Support‌ Content & Marketing Support‌ 4‌ Inbox & calendar management‌ Client communication & follow-ups‌ Data entry and file organization‌ Travel planning and itinerary‌ Customer Support‌ 2‌ Project & Task Management‌ 5‌ Client requests and feedback‌ Responding to emails, chats, and calls‌ Onboarding new clients or customers‌ Managing helpdesk and FAQs‌ Social Media Management‌ 3‌ Blog post writing and formatting‌ Email marketing campaigns‌ Newsletter setup and scheduling‌ Search Engine Optimization‌ Setting up and tracking tasks‌ Timelines & team updates‌ SOPs and workflow documents‌ Weekly progress reporting‌ Research & Lead Generation‌ 6‌ Creating and scheduling posts‌ Writing captions and basic graphics‌ Monitoring comments and messages‌ Hashtag research and engagement‌‌ Market and competitor research‌ Lead sourcing via LinkedIn‌ Data collection and entry into CRM‌ Outreach email drafting‌ TOOLS I USE Administrative Support Customer Support Project & Task Management Content & Marketing Support Research & Lead Generation Social Media Management Work Experience Task & Project Management Trello Project Board – Website & App Development Task Management I organized and managed this Trello board to assign tasks, track progress, and coordinate a multi-phase development project. Project Overview Led project coordination efforts during the redesign and development of a web and mobile platform. My role was to ensure clear task allocation, timeline tracking, and smooth collaboration between the technical and administrative teams. Responsibilities Set up a structured Trello board with columns for task stages (Backlog, To Do, In Progress, Done, Deployed) Assigned tasks to developers and team members based on project priorities Tracked progress daily and followed up to resolve delays or blockers Collaborated on feedback, task updates, and stage transitions to ensure timely delivery Key Achievements Increased overall task clarity and accountability across all phases of development Ensured smooth collaboration between developers and non-tech stakeholders Accelerated project delivery by maintaining consistent task follow-up Enabled executive oversight with an organized visual board and real-time updates Research & Data Entry Project Overview Conducted market research and compiled supplier data for a construction-related logistics project. The research focused on sourcing construction materials, equipment rentals, and co-working spaces in Birmingham. I delivered both a detailed written report and a structured data sheet to support operational decisions. Research Summary Report – Google Docs Detailed research document outlining vendors, contacts, pricing, and service comparisons for construction sourcing in Birmingham. Responsibilities Researched vendors and service providers in the Birmingham area Gathered contact info, pricing, product/service details, and rental availability Prepared a written report summarizing research insights and recommendations Entered product data into an Excel sheet with revenue, cost, and profit analysis Data Entry Sheet – Product Pricing & Profit Analysis Excel sheet used to enter and analyze construction product pricing, costs, and profit margins for supplier evaluation. Key Achievements Delivered a client-ready Google Docs report to support supplier decisions Built a clear and functional data entry sheet with built-in calculations Improved data clarity and accessibility for use in pricing and budgeting Helped the client identify top vendors by price, product type, and profit margin Research & Lead Generation: Vacation Rentals (Florida, USA) Project Overview Executed targeted lead generation and research to identify vacation rental property owners and managers in Florida. Using LinkedIn and Apollo.io, I sourced verified contacts for outreach, focusing on expanding partnership opportunities for vacation rental listings. Apollo & LinkedIn Lead Discovery Process View of search filters and outreach setup using Apollo.io and LinkedIn to build a highquality prospect list. Responsibilities Sourced property managers and owners using LinkedIn and Apollo.io Extracted verified emails and business details for lead qualification Organized leads by region, property type, and listing platform Entered all data into a clean and searchable lead tracker Data Entry Sheet – Product Pricing & Profit Analysis Excel sheet used to enter and analyze construction product pricing, costs, and profit margins for supplier evaluation. Key Achievements Generated 100+ qualified vacation rental leads with verified contact info Streamlined outreach by segmenting leads for personalized targeting Improved client campaign response rate with prevetted data Delivered a lead sheet ready for sales outreach Client Communication & CRM Optimization Project Overview Led administrative support and CRM operations to streamline communication, scheduling, and data management. This project focused on improving internal coordination and external responsiveness by leveraging HubSpot CRM and calendar/email systems to support recruitment and client interactions. HubSpot CRM View – Contact & Pipeline Management Contact tracking, applicant status, and workflow automation overview. Responsibilities Managed professional email communication with clients and candidates Scheduled interviews and virtual meetings with zero conflicts Updated and organized records in HubSpot CRM Created automated workflows and follow-up reminders for onboarding Key Achievements Calendar & Inbox Management Organized interview and training schedules with consistent follow-ups. Improved response time and reduced email backlog by 50% Maintained 100% calendar accuracy for HR and recruiting events Increased CRM data reliability through consistent updates Reduced onboarding delays by streamlining task follow-ups CLIENT TESTIMONIALS Let’s Work Together Are you looking for someone who’s reliable, detailoriented, and gets things done without constant follow-up? Whether you need help streamlining your operations, managing client communication, organizing data, or building systems that actually work — I’m here to help. Christiana John-