Christiana Ifunanya Nwankwo

CHRISTIANA. I. NWANKWO Executive Assistant-- Onitsha, Anambra, Nigeria https://www.linkedin.com/in/christiana-ifunanya-n wankwo/ SUMMARY ● Creative and meticulous self-starter with experience in Administrative operations, Data Entry and Customer Service. ● Proficient in providing excellent service to clients, and keeping confidential information. ● Proactive, follows instructions diligently, comfortably works with a team and is ever ready to learn. EDUCATION WORK EXPERIENCE University Of Benin-Nigeria BSc. Animal Science- 2021 CERTIFICATES ● Data Entry- Accountinghub Nigeria ● Technical Support Fundamentals- Google ● Inbound Methodology- Hubspot Academy ● Virtual Assistant Bootcamp- ALX Africa ● Customer Service: Call Control Strategies-LinkedIn ● Customer Service: Handling Abusive Customers- LinkedIn Sales Manager Unique Retail Shop, Onitsha JULY 2011- DECEMBER 2014 ● Initiated detailed pricing of goods and record-keeping of sales. ● Achieved over 20% increase in the number of customers due to warm customer service. Social Media Manager Xana-Collections 2021 - 2022 ● Created and grew the business social media page ● Created and managed Ads that converted to about 35% profit. TECHNICAL SKILLS ● Inbox/ Calendar Management SOFT SKILLS ● Appointment Setting ● Growth mindset ● Internet Research ● Organization ● Data Entry and Expense Tracking ● Communication ● Travel Research and Booking etc. ● Confidentiality and Discretion ● Project Management ● Attention to detail ● Scheduling etc. ● Emotional Intelligence etc. LANGUAGES ● English - Expert ● Igbo - Native INTERESTS ● Tech ● Self Development ● Women Empowerment ● Cooking ● Travels ● Networking VOLUNTEER ACTIVITIES ● Actively go for outreach with Pathfinders Justice Initiative to educate women on how to avoid being victims of domestic violence/ sex trafficking and also rescue those in it.