Christiana Abaka

7, Okesuna Street, Jibowu, Lagos State. Phone No. :- Email address:-CAREER OBJECTIVE To lead a support service of a growing team of marketing professionals with cutting edge ideological concepts with the sole aim of product and service marketing, sales and effectively create marketing framework and strategies which enable growth and break-through for organizational advancement. ACADEMIC QUALIFICATION Babcock University, Ilishan-Remo,Ogun State M.Sc Human Resource Management Babcock University, Ilishan Remo, Ogun State B.Sc Marketing (2nd Class Upper) - June 2013 CERTIFICATIONS Chartered Institute of Personnel Management Intermediate 2 (In view) Institute of Customer Relationship Management Professional PG Diploma December 2014 WORK EXPERIENCE Letshego Microfinance Bank 305,Herbert Macaulay Way, Sabo-Yaba, Lagos. Consumer Solutions Department Relationship Officer - March 2018 – Till date Recording Transactions Identifying New Markets Ensure client relationship management and confidentiality is maintained. Repetitively work towards increasing client base and product’s volume of portfolio. Efficiently and effectively manage defaults where they occur National Youth Service Corp Ministry of Commerce and Industry Imo State Secretariat, Owerri, Imo State. Commerce Department · Administrative Duties · Filling and Documentation · Memo and letter Typing March 2014 - February 2015 Guaranty Trust Bank Plc Olorunsogo Branch, Lagos Customer Information Service Department · Attend to customer enquiries, complaints, requests and feedback. · Issuing of customer's ATM Cards, Cheques · Record keeping for ATMs and Cheques (issued/unissued) . Filling and Documentation August 2013 - July 2014 PERSONAL QUALITIES · · · · Possess good communication skill and can deliver with little or no supervision. A dependable team player and strict observer of rules and regulations. Assertive and dependable with good time management and organizational skills. Leadership ability, determined and strong willed, goal driven and result oriented, with the aim of always delivering and achieving · Good on-hands skill in Microsoft Office Suite.