Christian Schwarzberg

 Christian Schwarzberg Cra 34 #16A Sur-37 Medellin, CO Home:-| Cell:-- Professional Summary Friendly and eloquent Call Center Operator/ Professional Salesperson looking for a position to use skills for the best customer service possible. Long-term commitment with a strong desire and ability to advance within the company. Core Qualifications • Excellent customer service even to difficult callers • Problem solving skills necessary to keep customers and clients satisfied • Multitasking skills to continue speaking to a customer while searching for information • Ability to remain calm in stressful situations • Desire to learn more that can be applied to the job • Strong work ethic leading to efficient and complete service • Great sales experience and persuasion techniques • Familiar with multiple computer programs and systems with a capacity to learn others Experience Customer Service/Support Agent 04/01/2020 – 12/01/2020 Sigma Software Solutions –Inventek,Inc. West Palm Beach, FL • Answer phones and customer requests and complaints in an efficient manner • Report to supervisor with any problems or suggestions to better work atmosphere • Assist customers in a timely manner to avoid long waiting times • Calm frustrated or upset customers by providing excellent and friendly service • Placed phone calls offering customers high quality products and services Sales Representative to Store Manager Funding Advisor O7/17/2019-03/01/2020 Sutton Funding Medellin, CO - WeWork • Run Operations to meet merchant needs. • Assist all customers with their financial requirements to provide working capital. • Strived to meet a daily sales goal as an individual and a team Call Center Manager 11/1/- Sigma Software Solutions –Inventek,Inc. West Palm Beach, FL • Answer phones and customer requests and complaints in an efficient manner • Report to supervisor with any problems or suggestions to better work atmosphere • Assist customers in a timely manner to avoid long waiting times • Calm frustrated or upset customers by providing excellent and friendly service • Placed phone calls offering customers high quality products and services Sales Representative to Store Manager 12/1/1992-04/5/1999 Security World International Miami, FL • Run Store operations, supervise and train employees • Assist all customers with needs, questions and complaints in a professional manner • Strived to meet a daily sales goal as an individual and a team Education High School International Business- Gimnasio Los AlcazaresEafit/FloridaInternational University Sabaneta, Ant.Miami, FL