Christian Paul Ramirez

72B Ilang-ilang St., Brgy. Pasong Tamo Quezon City Mobile- Email- Christian Paul Ramirez Work Experience: Customer Service Representative (Chat/Email) – Concentrix PH – May 16, 2016-May 16, 2017  Provide excellent customer service to our users globally, through fast, upbeat, and genuine responses to inquiries and feedback.  Answers customer communication in an efficient manner.  Provide accurate answers and solutions to customer queries.  Data processing. Data Analyst (Non-voice) – Accenture Inc. - April 2013-March 2016  Responsible for end to end enrollment processing.  Handles issue resolution to ensure department and customer needs are met.  Assist with special project as needed.  Claims processing. Audit Staff - Primer Group of Companies (Audit Department)-March 2012-September 2012  Audit process in different department in the company.  Audit different stores owned by the company as well consignment.  Reconciliation.  Perform clerical jobs. as their Checker - Primer Group of Companies (Logistics Department)-July 2011-March 2012  Checking of products to be delivered in different stores.  Quality checking to make sure that the product we deliver is correct and in good condition or no damage.  Helping in monitoring productivity of checker and items to be delivered.  Helping in the dispatching to make sure our deliver is on time. Field Auditor - Inkrite-ink refilling station (June-September2010)  Sales and inventory audit.  Travel in different provinces. Education: City of Malabon University, Malabon City Bachelor’s in Business Administration (June 2006-April 2010) References: Mr. Rodgerick Saturno - Manager Accenture Ms. Noreen Paula Quiambao - Supervisor Accenture Ms. Sharmaine Mae Villa Cashier/Owner House of Crispy -