Christian Paul Miralpes

CHRISTIAN MIRALPES VIRTUAL ASSISTANT | ACCOUNT RECEIVABLE SPECIALIST EXPERIENCE Collection Specialist ( 2023 - 2025 ) ABOUT ME Experienced in financial customer service, collections, and accounts receivable. Skilled in handling overdue accounts, resolving client issues, and ensuring timely payments with accuracy and professionalism. LANGUAGE English Tagalog Handles customer accounts with a focus on collecting overdue invoices, resolving billing issues, and ensuring timely payments. Communicates effectively with clients via calls and emails to maintain account health and support financial operations. Financial Services Platform Customer Service Representative ( March 2023 - August 2023 ) Provides support to clients by responding to inquiries via phone and email, verifying customer identities (KYC), and ensuring secure and accurate handling of account information. Delivers clear, professional assistance while maintaining compliance with company policies. Financial Online App Customer Success Representative ( May 2021 - February 2023 ) Supported users of the financial app by handling inquiries, resolving account issues, and assisting with transactions. EXPERIENCE CONTACT ME linkedin.com/in/christian-paulmiralpes-710a56239/ Gaming Store Tech Support ( May 2020 - February 2021 ) Assisted players with game store transactions, account recovery, bug reports, and gameplay issues. Handled complaints and security concerns, including hacked accounts, while delivering prompt and empathetic support to enhance user experience. SOFTWARE - upwork.com/freelancers/~015 bdc5dcf1524c42a https://www.onlinejobs.ph/