CAREER BACKGROUND
Customer Service Representative
Alorica from October 2015 to October 2017
CHRISTIAN
PARCHAMENTO
CUSTOMER SERVICE
EXPERT,SOCIAL MEDIA
MANAGER
PERSONAL BACKGROUND
I am a Customer Service Expert for more
than 4 years . I know the art of providing
excellent customer care. You can also
count on me in Administrative works,
Email handling and Social Media
Management.
ACHIEVEMENTS
- I was able to complete Social Media
Management Online Course
-I was selected as a Varsity Player of the
Men's Basketball Team when i was in
college.
CONTACT ME.
Mobile:-
Email:-Address: Block 24 Lot 15 56c ilang ilang
Street Maligaya Park Subd. Pasong putik
proper Novaliches Quezon City
- Customer Service Representative for a Telco account
- Answering queries of the Customer regarding with their bill, plan and
disputes
Sales/Customer Service Representative
Teletech from November 2017 to December 2018
- Sales/Customer Service Representative for Telco Account
- Do up selling
- Helping the Customer about their queries on their bill, plan disputes and
do basic troubleshooting
Collection Agent
Asiapac Corporation February 2019 to January 2020
-Placing Outbound calls to inform the Customers that His/Her
account had been past due
ACADEMIC BACKGROUND
Our Lady of Fatima University
Bachelor of Arts in Nursing | 2006 to 2010
Course Belt
Social Media Management Course | September 07, 2020 to
September 10, 2020
A,F,G,Bernardino Memorial Trade School
Class of 2002