I am a results-driven Virtual Assistant and Customer Service Professional with a proven ability to enhance operational efficiency and deliver exceptional support. My extensive experience spans administrative assistance, telemarketing, and team leadership, allowing me to excel in remote work environments while driving customer satisfaction and business growth.
Throughout my career, I have consistently demonstrated strong communication skills, organizational expertise, and adaptability. As a Virtual Assistant, I’ve managed emails, coordinated schedules, and provided seamless administrative support for clients, ensuring smooth and efficient operations. I am proficient in using tools such as Google Workspace, Intercom, Zendesk, and Salesforce, which enables me to handle various tasks with precision and attention to detail.
In my role as a Team Leader at GIFTCARD8, I successfully managed a telemarketing team, re-engaging former customers and ensuring positive interactions. I am skilled at fostering team collaboration, driving engagement, and achieving business goals. I am also adept at identifying challenges and implementing solutions that optimize performance and customer experience.
With a strong educational background, including a B.Sc. in Education from the University of Benin, and a commitment to continuous professional growth, I am well-equipped to contribute to any team or project. I thrive in dynamic, fast-paced environments and am highly adaptable to new technologies and shifting priorities.
I am eager to bring my expertise, organizational skills, and leadership abilities to a new opportunity where I can contribute to operational success, enhance customer relationships, and help drive business growth.