CHRISTIAN MADUKA- Linkedin
EDUCATION
Anambra State University
Bachelors in Biological Sciences
ULI, ANAMBRA
Graduation Date: Sep 2013
WORK EXPERIENCE
ACCENTURE NORTH AMERICA
Data Analyst
NORTH AMERICA (REMOTE)
Jan 2023 - Present
Collecting, cleaning, and organizing large data sets from multiple sources.
Analyzing data to uncover insights and trends that can inform business decisions.
Developing and implementing data models to support business objectives.
Creating visualizations and dashboards to effectively communicate findings to stakeholders.
Collaborating with other teams and departments to understand their data needs and provide relevant solutions.
PRACMANN RESOURCES
Data Analyst
LAGOS, NIGERIA
Nov 2019 - Sep 2022
Increased customer retention rate by 25% after analysing factors that influenced the organisation's retention rate
over a period of six months.
Collaborated with cross-functional teams to understand business needs and objectives.
Engaged external stakeholders to collect data on real estate investment challenges and creating solutions
with analyzed data.
Participated in the development and implementation of data governance policies.
Designed and produced KPIs that measured and tracked customer satisfaction/retention, Revenue generation,
employee satisfaction/retention and sales progress.
Created visualizations and reports to communicate data insights.
Increased occupancy rate of newly developed apartments by 15% after determining the preferences of potential
home-owners through data collection and analysis prior to design and construction of the buildings.
COCI ENGINEERING COMPANY
Senior Operations Analyst
LAGOS, NIGERIA
May 2016 - Aug 2019
Met and exceeded quarterly sales target of Bricks and interlocking stones by using supporting data driven Products
and collaborating with the production team.
Increased customer/client retention by 35% by partnering with the customer success team and developing reports
using Excel, SQL and Tableau, which measure monthly brick sales and customer feedback on stone's quality.
Reduced utility and construction cost by identifying wastage patterns during the manufacturing process.
Handled day-to-day heavy data entry requirements for quantity surveyors, investors and real-estate agents.
Analysed and tracked construction data for over 600 residential units.
Identified and recommended technology solutions to improve operations.
Assisted with budget planning and forecasting.
Designed and implemented performance metrics to monitor and evaluate operational success.
Predicted maintenance needs, manufacturing requirements and conditions that led to delays and material budget
overruns through analytics of performance history.
NIGERIAN CIVIL AVIATION AUTHORITY
Data Entry Specialist
LAGOS, NIGERIA
May 2011 - Apr 2012
Nationwide handling and management of medical records of cabin-crew members.
Utilized superior data entry skills to collect cabin crew information, maintain an organized filing system and
review data for completeness and accuracy using Excel.
Performed regular backups of data using clouds.
Performed in-depth validation of data obtained from various data resources across the aviation industry.
Participated in the development and implementation of data entry processes and procedures.
Updated and maintained existing data records.
Monthly licensing of all cabin crew members based on their medical records and safety check results displayed
through data visualization
Collated, analysed, maintained and constantly elevated the quality of organization's data to aid investor’s
decisions.
SKILLS
Tableau:Proficiency in Tableau
SQL:Proficiency in SQL
Python:Proficiency in Python
Ms Excel:Proficiency in Ms Excel
Looker Studio:Proficiency in Google data studio
Database management:Data Cleaning and Management
Pattern identification:Product Analytics
Data modelling:Market research
CERTIFICATIONS
Certification:Data Analytics Professional Certificate from Google
Certification:Google Ads Display Certification
Certification:LinkedIn Marketing Solutions Fundamentals Certification
Certification:Official (ISC)² Certified in Cybersecurity (CC)