Christian Kot

Christian Kot Kearny, NJ |- |- Professional Experience Mytulus LLC | Miami, FL ECommerce Manager______________________________________________________ Jan. 2020 - Mar. 2021 ● Oversaw management of the company's ecommerce sites and campaigns to create an optimal consumer experience. ● Successfully pitched to the company owners about featuring new payment systems for online orders which resulted in a significant boost in sales revenue. ● Negotiated pricing with several third party applications and services to lower our websites' costs by 20% ● Utilized web analytics tools to develop data-driven sales and content strategies to deliver an optimal consumer experience and maximize revenue. ● Planned, iterated, and managed email marketing campaigns to drive customer retention and engagement. ● Established growth, engagement, and conversion across channels (Instagram, YouTube, Facebook and Pinterest) TelQuest International | Wayne, NJ ECommerce Marketplace Account Manager_____________________________________Oct. 2018 - Jan. 2020 ● Oversaw and effectively enforced the organization's e-commerce marketplaces which included eBay, Newegg, Newegg Business, and Rakuten. ● Collaborated and negotiated with supply vendors and distributors to purchase supplies in bulk with favorable discounts. ● Successfully communicated and partnered with Rakuten's marketplace team to execute a marketing strategy which resulted in doubling the amount of monthly sales. ● Resolved daily issues on inventory, sales, customer relationship management system (CRM), and any obstacles resulting in loss of revenue. ● Diligently researched and determined market trends and literature on product lineup that ensured a strict inventory turnaround time. ● Significantly improved the eBay sales revenue by 120%, and efficiently reformulated the shipping methods to reduce company costs. LA Fitness | Kearny, NJ Sales Counselor__________________________________________________________Dec. 2017 - Sept. 2018 ● Executed 60-100 daily calls to increase client base and create quality appointments. ● Built strong rapport with clients by understanding needs and clearly explaining products. ● Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements. ● Maintained existing client base and generated 10-15 referrals daily through face-to-face member engagement. ● Conducted tours of the facility while establishing a relationship and targeting individual's needs and wants. Education Rutgers University | New Brunswick, NJ | B.A in Communication Graduated October 2017