I'm Christian Jhon Flaviano, a detailed-oriented professional with experience as a Customer Support Representative and a strong background in customer service, admin support, and frontdesk operations. In my most recent role as a CSR II at Telus Digital, I handled inbound and outbound inquiries, managed client records using CRM tools and supported process improvements that boosted customer satisfaction. Im also skilled in tools like Ms Office, Google Workspace, and Slack, which help me stay organized and efficient.
But before that, I worked as a Frontdesk Associate and Sales Associate, where I developed strong communication, scheduling, and client supports skills. With my ability to multitask, solve problems, and manage client communications effectively, I'm confident in my capacity to provide reliable support and contribute positively to your team.