Hello! I am Christian Gilvin Mendina. I've been working as a freelancer since 2017 and my objective is to offer high-quality service to clients by sharing my knowledge and directing my skills.
Here's what I can offer and the tools I have experience using:
ð¡PROPERTY MANAGEMENT: As an experienced property manager, I specialize in optimizing property listings in Airbnb, Agoda, Booking.com and VRBO. Most of my tasks involve: managing bookings and ensuring exceptional guest experiences. I handle everything from responding to inquiries and managing reservations to coordinating check-ins, cleaning services, and maintenance. With a keen eye for detail and a focus on guest satisfaction, I can help maximize your property's revenue and reputation on OTA platforms.
â¡Airbnb
â¡Agoda
â¡Booking.com
â¡VRBO
â¡etc.
ð¡CUSTOMER SUPPORT: I excel in providing exceptional customer support through live chat and email. I am adept at promptly responding to inquiries, resolving issues, and ensuring customer satisfaction. I have a strong understanding of customer needs and can adapt to different industries and products. With my excellent communication skills and problem-solving abilities, I strive to deliver outstanding service and build positive customer relationships.
â¡Shopify
â¡Facebook Messenger
â¡Instagram
â¡Shopify Inbox
â¡ManyChat
â¡Facebook Business Suite
â¡Monday.com
â¡etc.
ð¡VIRTUAL ASSISTANT: As a dependable virtual assistant, I can provide administrative support, manage calendars, handle data entry, conduct internet research, and assist with various tasks to help you stay organized and focused. I am reliable, detail-oriented, and proficient in using productivity tools such as Microsoft Office and Google Suite.
â¡Google docs, sheets and presentation
â¡Microsoft office word, excel and powerpoint
â¡Researching
â¡Data Entry
â¡Calendar Management
â¡Virtual Assistant
ð¡TRANSCRIPTION: With my keen ear and exceptional typing skills, I offer accurate transcription services. I can transcribe audio and video files into well-formatted, error-free written documents. Whether it's interviews, webinars, podcasts, or meetings, I can deliver transcriptions that are precise, confidential, and delivered on time.
â¡Can type 90 words per minute with 100% accuracy
I am a fast learner and very eager to learn new things. 𥰠Let's discuss your project requirements and how I can assist you in achieving your goals.
Contact me now to get started!