Christian Deor Taccad

A top-rated freelancer who has a solid experience in customer-service (phone/Chat) and has strong interpersonal skills. I worked as a Quality assurance specialist and this job required attention to details. I was able to deliver reports on time and has performed successfully.I am a result-oriented person in which I always ensure that I provide high quality results to my client in timely and accurately. I have an excellent background in Workforce Management. I worked as WFM analyst office-based. I am adept with MS Office applications as well as web-based tools such as Zendesk, Analytics, MailChimp, Dropbox, Googledocs, Googlesheets, Drive and other related web-based platforms. I am also knowledgeable with Aspect eWFM and IEX.

My aptitude towards learning new stuff is impressive. I could learn things easily and I work with minimal supervision. My typing speed is at 40-50 WPM.