Christian Dave Marasigan

Results-driven professional with over 18 years of combined experience in customer service, call center operations, and workforce management. Proven expertise in real-time monitoring, staffing optimization, and performance analysis within high-volume BPO environments. Recently expanded skills into remote property and facilities coordination for U.S.-based clients, managing tenant communications, vendor scheduling, and lease administration. Recognized for strong organizational skills, cross-functional collaboration, and delivering consistent service excellence in fast-paced, client-focused roles.