Christian Angelo Dimazana

Christian Angelo Dimazana IT Operations Engineer Contact Phone - Email - Highly motivated and experienced IT professional with over 8 years of experience in the industry. Proven track record of successfully managing and implementing technology solutions that improve business operations. I possess strong analytical and problemsolving skills, enabling me to identify and troubleshoot issues efficiently. As a team player, I have excellent communication and interpersonal skills, which allow me to work effectively with cross-functional teams and stakeholders. I'm willing to learn new things and be of great value to the organization. Experience 2015 - Present Area Pres. The Church of Jesus Christ of Latter-day Saints Phils. Inc. IT Operations Engineer / Technical Support Representative Address Angono, Rizal, Philippines Expertise SharePoint Administration SharePoint Online Office 365 Time Management The Church of Jesus Christ of Latter-day Saints employs talented individuals in a diverse range of career fields, spanning all organizational functions. Though we have employees in more than 100 countries, we are united by one purpose: moving the Lord’s work forward. As an IT Operations Engineer, I am responsible for the following: Create and maintain department SharePoint Sites in the Philippines Area. Train & audit departments with SharePoint Site access management. Work with HQ counterparts in implementing SharePoint Online. Work with the Stakeholders, and Management Committee with planning, presenting, and implementing Mission Technologies. Provide 2nd level IT support for employees and missionaries in the Philippines Area Office on computer hardware, software, network, and end-user desktop applications. Supervise On-the-Job-Trainees and Service Missionaries assigned in ICS. Support the Area ICS Manager through Business Office audits & budget planning. Coordinate technology items monthly with assigned missions and business offices. Project Planning IT Consulting 2014 - 2015 Team Management Hinduja Global Solutions Event Management Subscriptions Service Associate Communication and Presentation Attention to Detail Process Flows Document Management Systems Analysis Statistical Data Analysis Communication Skills HGS is a global leader in consumer engagement, digital CX, and business process management (BPM). Prepares and updates documents, daily transactions, data collection, and summary reports to be used by supervisors and managers in the company for decision-making, training, and coaching sessions. Responsible for processing queries and orders from Bloomberg Businessweek, The Economist, and New Scientist Australia. Follows up on client requests and inquiries via telephone. Ensures data privacy of customers, credit card information, and office documents. 2012 - 2014 The Church of Jesus Christ of Latter-day Saints Language English Filipino Cebuano Full-Time Missionary Volunteered for two years to teach people from all walks of life in Cagayan de Oro. Called as Secretary to the Mission President responsible for preparing documents and reports, as well as scheduling interviews. Copyright and publish articles for the whole mission. Education & Training 2018 - 2019 BYU-Pathway Worldwide Pathway Connect Completed Pathway Connect, a year-long program teaching life skills, English, algebra and personal finance. 2008 - 2012 De La Salle College of St. Benilde, Manila Business Administration Major in Computer Applications Completed Bachelor of Science in Business Administration, Major in Computer Applications with Honors, and a consistent Dean's Lister. De La Salle-College of Saint Benilde Inc. (DLS-CSB or Benilde) is a non-stock, non-profit organization offering secondary and tertiary education in Manila, Philippines. Benilde was founded in 1988 and is a member of De La Salle Philippines. Trainings Power Platform Governance (2022) Remote Working Training (2022) Time Management: Working from Home (2022) Serving Fundamentals (2022) Information Security Awareness (2022) Office 365 Training (2021) Document Handling Training (2018) Introduction to Data Privacy (2018) SharePoint: Mobilizing Workflows with PowerApps (2018) SharePoint 2016: No-Code Workflows (2018) Learning SharePoint Online (2018) Learning Microsoft PowerApps (2017) SharePoint 2010: Essential Training (2017) Up and Running with OneDrive (2016)