Christel Magsayo | Freelancer Resume

Christel Magsayo Cebu City, Philippines –-- CAREER OBJECTIVE Telemarketer, Appointment Setter and VA with 6+ years of experience. Possesses excellent written and verbal communication skills and interpersonal skills. CORE COMPETENCIES  Customer Service  Administrative Skills  Sales  Project Management  Phone Skills  Detailed and Organized  Telesales  Cold Calling PROFESSIONAL EXPERIENCES Upwork Freelancer, March 2011 to Present      Telemarketing Appointment Setting Lead Generation Data Entry Customer Service GM Talent Solutions Senior Consultant, June 2015 to Jan 2017            Permanent recruitment across Sales, Real Estate & Property, Healthcare and Marketing Sector.. Lead generation via Seek and Indeed. Establishes recruiting requirements by studying organization plans and objectives; speaking with managers to discuss needs. Sending proposals and contracts. Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport. Determines applicant requirements by studying job description and job qualifications. Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites Arranges management interviews by coordinating schedules; booking appointments for both parties. Candidate submission. Email and phone support Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications Recruitment Plus Ltd, NZ Senior Consultant, March 2016 to July 2016   Establishes recruiting requirements by studying organization plans and objectives; speaking with managers to discuss needs. Sending proposals and contracts.        Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport. Determines applicant requirements by studying job description and job qualifications. Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites Arranges management interviews by coordinating schedules; booking appointments for both parties. Candidate submission. Email and phone support Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications Slumber Guard Pty Ltd National Account Coordinator, August 2013 to June 2016               Resolve customer complaints regarding sales and service. Oversee Sales Reps and other agents.. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Determine price schedules and discount rates. Review operational records and reports to project sales and determine profitability. Monitor customer preferences to determine focus of sales efforts. Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications. Appointment Setting for Sales Representatives throughout the states Manage CRM and Books for Invoicing Manage new and current accounts Social Media and Email Marketing Cold calling, follow ups and re-orders calls Inbound and Outbound calls Customer Service EDUCATION Holy Angel University, Philippines Bachelor’s Degree, Business Administration, 2003 Liceo University, Philippines High School, 2000 ADDITIONAL SKILLS  Proficient in Microsoft Office  Bilingual in Filipino and English  Proficient in using Zoho CRM, Zoho Books, Contactually and Sugar.  Experience in using Xlite, Ring Central and other VOIP system.