Christel Hanyane

CHRISTEL HANYANE Virtual Administrative Assistant Mobile: - | Email:-| Area: Pretoria, South Africa LinkedIn: www.linkedin.com/in/christel-hanyane PROFESSIONAL SUMMARY Highly organized executive virtual assistant with 2+ years of experience supporting executive leadership in remote-first environments. Proven track record in project tracking, deadline management, and building dashboards using tools like ClickUp, Asana, and Notion. Adept at supporting COOs and cross-functional teams by bringing clarity, structure, and accountability to high-velocity operations. Committed to excellence, proactive follow-up, and problem-solving across global teams. KEY COMPETENCIES ● Administrative Support – Inbox and calendar management, document preparation, and travel planning. ● CRM & Data Management – Salesforce Administration and database organization. ● Workflow & Process Automation – workflow automation using Asana, Notion, and salesforce. ● Project Coordination – Task tracking, deadline management, and cross-functional collaboration. ● AI & Productivity Optimization – Leveraging AI tools for data analysis, content generation, and workflow efficiency. ● Client & Executive Support – Professional communication, stakeholder coordination, and operational assistance. ● Data Security & Compliance – Ensuring confidentiality and structured data handling. TECHNICAL SKILLS ● CRM Platforms: Salesforce (Certified Admin), HubSpot, Zoho CRM ● Project & Workflow Management: Asana (Workflow Specialist), Trello, ClickUp, Notion ● AI & Automation Tools: ChatGPT, Notion AI, Claude, Microsoft Copilot ● Productivity & Collaboration: Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace, Slack, Microsoft Teams, Google Meet, Zoom ● Data Handling & Analysis: Spreadsheet management, AI-powered data processing, and reporting EDUCATION AND CERTIFICATES 2025: Workflow Specialist Certificate| Asana 2025: Virtual Assistant Training| ALX Africa 2024: Professional Certificate in Salesforce Administration| ALX Africa 2024: Office Administration-Introduction| Educourse 2024: Bookkeeping basics| Coursera 2022: Ready for work program| University of Pretoria 2017 : National Senior Certificate| Lesedi Secondary School Christel Hanyane Page 1 of 2 WORK EXPERIENCE Receptionist| Brooklyn House Student Residence July 2023 - Current ● ● ● Managed front-desk operations, check-ins, and student support, reducing wait times by 20%. Oversaw administrative tasks, document organization, and appointment coordination. Streamlined inventory management, cutting monthly supply costs through vendor negotiations. ------------------------------------------------------------------------------------------------------------------------------------------------------------Salesforce Administrator Intern| Neevas August 2024 - September 2024 (remote) ● ● ● Developed validation rules and formula fields to enhance data accuracy and reporting. Enhanced operational efficiency by automating workflows using Flow Builder, reducing processing time by 30% for internal approval requests Utilized Google Sheets for tracking KPIs and reporting, enabling data-driven decisions. ------------------------------------------------------------------------------------------------------------------------------------------------------------Virtual Assistant| Sand technologies March 2024 - June 2024 (3 months Contract) ● ● ● Optimized digital file organization and task management, increasing team efficiency by 30%. Managed executive schedules and emails, ensuring timely responses and reducing conflicts by 99%. Collaborated with cross-functional teams in coordinating operations, improving communication efficiency by 40% for project development in a remote environment. ● Built task trackers and dashboards to monitor deliverables and deadlines on Asana ------------------------------------------------------------------------------------------------------------------------------------------------------------Volunteer Project Manager| The Cry of the Destitute Charity Foundation March 2024 - September 2024 ● ● ● Led a successful poverty alleviation campaign benefiting 100+ individuals. Designed a Figma-based project framework, streamlining collaboration and communication. Implemented milestone tracking, ensuring 100% on-time project delivery. ------------------------------------------------------------------------------------------------------------------------------------------------------------Hair Evaluation Panelist| Enterprise at University of Pretoria March 2021- November 2024 ● ● ● Conducted detailed hair evaluations for research and product development purposes. Assisted in data collection and analysis, ensuring accuracy and consistency. Coordinated with researchers and participants to streamline evaluation processes. ADDITIONAL STRENGTHS ● ● ● Ability to multitask and get things done. Strong interpersonal and communication skills. Quick learner, adaptable to new systems. Christel Hanyane Page 2 of 2