Christabel Joshua

I'm experienced in customer support, operations, product testing, and user onboarding within tech-enabled environments. I’ve worked with fast-paced teams to ensure smooth user experiences, resolve issues efficiently, and drive customer engagement.

Core skills include (but are not limited to):

• Customer support (calls, chat, email)
• Product testing & QA (apps, dashboards)
• User onboarding & demo facilitation
• Operations & process coordination
• Telesales & activation follow-up
• Reporting (daily, weekly, KPIs)
• Communication & documentation
• Tools: Google Workspace, Trello, CRM tools, Slack

Known for being reliable, solution-oriented, and empathetic in handling customer needs and internal operations.