Christabel Chioma Mgbemena

I’m an experienced Virtual Assistant with over 3 years of hands-on experience providing reliable administrative, organizational, and customer support to busy entrepreneurs, executives, and small business owners.

My work centers around helping clients save time, stay organized, and operate efficiently whether that means managing inboxes, scheduling meetings, coordinating projects, or creating simple systems that keep everything running smoothly.

Experience

Over the years, I’ve supported professionals across various industries, including business coaching, tech startups, eCommerce, and creative services. My key responsibilities have included:

• Inbox & Calendar Management: Organizing high-volume inboxes, prioritizing important messages, setting up folders and rules, scheduling meetings, and ensuring no task or appointment slips through the cracks.
• Task & Project Coordination: Using tools like Trello, Asana, ClickUp, and Notion to track projects, assign tasks, and maintain progress updates for clients and teams.
• Administrative Support: Handling document creation, file management, meeting notes, and general day-to-day admin tasks.
• Customer Support: Managing client communication via email or chat, responding to inquiries, and ensuring a smooth customer experience.
• Research & Data Entry: Conducting online research, compiling data into spreadsheets, maintaining accuracy, and organizing information for decision-making.
• Travel Planning: Coordinating flights, accommodations, itineraries, and expense reports with attention to detail and accuracy.

Technical Skills

• Productivity Tools: Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office (Word, Excel, Outlook), WPS Office.
• Project Management Tools: Trello, Asana, ClickUp, Notion.
• Communication Tools: Slack, Microsoft Teams, Zoom, Skype, Gmail.
• CRM Tools: HubSpot, Airtable, and basic familiarity with Salesforce.
• Design & Content Tools: Canva, Google Slides, and basic document formatting for reports and guides.

Core Strengths

• Exceptional organization and time management keeping both simple and complex projects on track.
• Calm and proactive, even when things get busy or unclear.
• Excellent written and verbal communication, with a professional yet warm tone.
• Strong attention to detail from data accuracy to polished formatting.
• Tech-savvy and quick to learn new tools or systems.
• Reliable, consistent, and self-motivated I work independently but communicate clearly to keep things flowing.