Christa Jackson

Experience Summary

• Overseeing the day-to-day operations of a general dental practice

• Answering multiple phone lines daily with duties including retrieving patient

data, scheduling appointments, presenting treatment information, etc.

• Scheduling and coordinating meetings, appointments, and continuing education for doctors and other staff members

• Staff training and development, including training additional office managers during periods of company expansion

• Preparing presentations and necessary documents for team meetings & training exercises

• Auditing patient accounts and insurance claims in order to ensure accuracy and collect outstanding balances

• Assembling reports and functioning spreadsheets for data analysis

• Creating marketing materials for digital and printed advertisement

• Maintaining business website and other social media accounts

• Payroll management

Skills

Daily Operations Management

Excellent Written + Verbal Communication

Compensation Reporting + Data Analysis

MS Office including Word, Excel, PowerPoint, and Outlook

Qualities

Strong Work Ethic

Goal Oriented

Efficient + Organized

Problem Solver

Natural Leader