Detail-oriented and versatile professional with extensive experience across customer service, administrative support, and financial services. Proven track record in handling CSR duties to ensure client satisfaction, managing accurate data entry for organizational efficiency, providing strategic guidance as a Financial Consultant, and delivering professional front-line support as a Virtual Receptionist. With relevant educational background and practical training, I’ve supported smooth operations, maintained precise records, and implemented effective systems to streamline processes.
Professional Skills:
• Customer Service & Relations
• Data Entry & Record Management
• Financial Consulting
• Virtual Receptionist Services
• Digital Marketing
Software Expertise:
• Zoom
• Microsoft Office Suite (Word, Excel, Powerpoint, Outlook)
• Canva
• ChatGPT
• Google Suite (All Applications)