Chris Nordensson

Christopher A. Nordensson 668 S Grand St, Salt Lake City, UT 84102 •- •- PROFESSIONAL EXPERIENCE Precise Powder Coating – Salt Lake City, UT Chief Operating Officer – July 2020 – Present Managed business operations, strategic development, client relationships, new business acquisition, and staff.  Implemented processes with modern tools that increased efficiency and production by more than 200%.  Revised HR practices that enhanced employee value which drove 185% gross revenue increase.  Improved client satisfaction by changing operational directives which increased market share by 15%. Operations Manager – June 2019 – July 2020 Managed business operations, strategic development, client relationships, new business acquisition, and staff.  Created organizational systems from scratch to increase efficiency and drive company growth and revenue.  Created new culture to improve employee retention, range, and skill.  Established new SCM practices and pricing. Production Assistant – Oct 2018 – June 2019 Assisted Production Manager with production and organizational responsibilities.  Revised material preparation process to increase efficiency which led to greater production capacity.  Organized inventory to enhance accessibility which led to more measurable process and greater efficiency.  Helped revise employee management approach to improve performance which led to greater production. The University of Arizona Honors College – Tucson, AZ Communication Specialist – Aug 2014 – Jun 2018 Managed marketing team and helped guide College’s and University’s branding and strategic communication.  Managed comm. plan using new media which led to increased student enrollment and donor contributions.  Spearheaded PR initiatives sharing innovative content which enhanced brand awareness.  Collaborated cross-functionally on global brand which helped create a cohesive University brand. The Nordensson Group – Tucson, AZ Creative Director – Oct 2012 – Aug 2014 Guided creative, strategic, branding, process, and client relationship development.  Implemented new team strategy using outsourced talent which cut overhead and increased creative quality.  Created and utilized project management tools to increase efficiency which led to increased work capacity.  Introduced new metrics which helped quantify agency value and led to greater client retention/acquisition. Copywriter/Editor/Account Executive – Aug 2008 – Oct 2012 Managed client relationships and developed content across all media platforms.  Used personal CRM methods to enhance customer relations which drove greater acquisition results.  Revised creative brief structure to improve branding strategy which led to more effective content and sales.  Adopted new marketing and media tools to evolve with growing market which attracted new clientele. Traffic Director – Jan 2004 - Aug 2008 Managed process systems, scheduling, teams, and supplier and media relationships.  Developed dashboards to improve scheduling organization which increased teams’ efficiency and capacity.  Improved cross-functionality of agency team relationships which led to increased staff output and value.  Revised reporting methods to consolidate information which led to greater senior leadership knowledge. EDUCATION University of Arizona, Tucson, AZ • BA – Double Major, Creative Writing and English • Graduated May 2010 SKILLS Org. Leadership ∙ Process Improvement ∙ Critical Thinking ∙ Expert Communicator ∙ Emotional Intelligence ∙ Curiosity PERSONAL Principled ∙ Father ∙ Physically Active ∙ Surfing ∙ Insatiable Reader ∙ Service-oriented ∙ Humble ∙ Resilient ∙ Student REFERENCES Sam Johnson - Production Manager - Precise Powder Coating - –-Martin McAllister – Owner – MotoArmor - –-Robbie Simons – Production Manager – Specialized Manufacturing - –-