CHINEMEREM CHRIS-EJIM0FOR
OLUEBUBE
CUSTOMER SUPPORT
REPRESENTATIVE
CONTACT
--To utca 11a , 6723 , Szeged, Hungary.
SKILLS
Cooperative team member
Microsoft office, Excel, PowerPoint
proficiency
Google tools
Multitasking
Good listener and communicator
Writing and verbal skills
Responsibility
Communication skills
Decision-making
Conflict resolution
Good time management
Technial skills
Customer relationship
management
PROFILE
Experienced customer support professional with strong expertise in MS
Office, Shopify, and technical troubleshooting. Recognized for
commitment, reliability, and a proactive approach to problem-solving.
Possesses excellent communication skills and excels at managing
client-operator interactions. Dedicated to ongoing learning and
proficient in utilizing modern CRM tools to elevate customer
experiences in the digital age. Enthusiastic, accurate and detail-oriented
individual who takes initiative and has an innate drive to succeed.
WORK EXPERIENCE
AX Capital Ltd, Kyiv
Customer support representative
2021 - 2022
Address client issues during calls, whether dealing with hot
leads or cold leads.
Utilize your KYC knowledge to build trust and maintain a calm
conversation with clients.
Stay persistent in working towards both company and personal
FTD goals.
Resolve client concerns and complete tasks efficiently through
Email, Live Chat, and social media platforms.
EDUCATION
king Solomon secondary
school
2014 - 2020
Highschool Diploma
GX Telemarketing, Rawalpindi
Sumy State University
2020 - 2021
Sales Manager
Remote
Developed strategies that increased lead conversion and
expanded the customer base.
Managed and coached a high-performing sales team, ensuring
targets were consistently met.
Built strong client relationships, enhancing satisfaction and
retention.
Designed and executed sales plans aligned with company
goals, driving significant revenue growth.
Tracked and reported on key metrics, using data to refine sales
processes.
Led successful client negotiations
2021 - 2023
Medicine
University of Szeged
2023 - current
Business administration
LANGUAGES
English
Russian
Hungarian
