Chris Carter
Product UX/UI
Designer
Chris Carter
222 Wegstrom St,
Hutto, TX--https://chriscarterux.com
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Skills
Digital product UX / UI designer with 9+ years of experience
solving complex problems with simple, intuitive and engaging
experiences. I have disciplines in ultimately defining a digital
product, the user goals and business goals that make a project
successful.
I solve these with a design process called the double diamond
method. Deliverables include journey maps, persona creation, jobs
to be done, card storting, interview facilitation, usability,
contextual interviews, immersive field research, immersive field
studies and establishing behavioral segments. I consider myself a
full stack designer where I can take an idea from a strategy to
prototype. I have designed and strategized concepts for the web,
iOS, android, television, wearables, and hand held devices.
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Experience
Silvercar by Audi / Sr. UX/UI Designer - Audi Select and UX Guild
JULY 2018 - PRESENT, AUSTIN, TX
Silvercar, acquired by Audi in 2017, is the airport car rental
experience reimagined for the connected traveler. Silvercar put
the power back in their consumers hands, enabling them to bypass
lines, avoid complexity and frustration, and drive away in a
world-class car at a great price. Every time.
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Part of the Audi select team that helped launch Audi’s
newest subscription service in the Dallas / Fort Worth area
that gained huge publications from CNET, The Verge, Auto,
Forbes, Engadget among others.
Lead UX / UI Design for an admin portal along with our
customer experience subscription web app.
Conduct user research using the Double Diamond method.
Analyze both quantitative and qualitative data and
presenting findings and recommendations
Conduct Usability Testing, Discover Research, and Field
Studies with potential Silvercar customers, Silvercar
locations, and Audi dealerships.
The Home Depot / Sr. UX/UI Designer - Enterprise UX | HR
APRIL 2018 - PRESENT, ATLANTA, GA
The Home Depot ($100.9 billion in annual revenue) has built a
strong foundation as the number one retailer for home
improvement. We believe the investments we are making in the
One Home Depot experience will ensure that we maintain our
momentum today and position the business for long-term success.
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Part of the HR team that is responsible for a maintaining
and improving software for scheduling, timekeeping, and
compliance for 400,000 associates in stores and
distribution centers.
Collaborate with a team of 160 UX/UI Designers
Conduct user research using the Double Diamond method.
Analyze both quantitative and qualitative data and
presenting findings and recommendations
Conduct Usability Testing, Discover Research, and Field
Studies with associates, distribution centers, and
merchandising associates
Salesfusion / Sr. UX/UI Designer
AUGUST 2017 - APRIL 2018, ATLANTA, GA
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Create wireframes and architectural documents along
with visual designs
Exhibit excellence with time management, multitasking,
and meeting tight deadlines
Maintain a working knowledge of UX design best practices,
trends and techniques
Participate in design discussions with the larger Product
Management and Agile Development team
Produce assets ready for use in development, mirroring
the style guide we currently have in use
Promote the best practice of interaction design within
Salesfusion as a whole
Actively test designs and prototypes with users to gather
feedback and adapt
Rainmaker | ILM Division/ Product Design Lead - Consultant
OCTOBER 2015 - JULY 2017, BOULDER, CO
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Design wireframes and interfaces for our web application
Strategies for user flows
Use HTML and CSS to implement ui tweaks, features, and
updates to current features
SubCentral / Sr. Product Designer
JULY 2016 - JUNE 2017, PITTSBURGH, PA / MYRTLE BEACH, SC (REMOTE)
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Speaking with financial professionals on how they use
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excel sheets for cloud software spend and how I can
convert our software into a simple tool like an excel sheet
but provide more value with data to give back to their
company
Design wireframes and interfaces for our web application
Strategies for user flows
Use HTML and CSS to implement ui tweaks, features, and
updates to current features
Design Pitch Decks for venture capital funding rounds
SubCentral / Product Design Lead - Consultant
APRIL 2016 - JULY 2016, PITTSBURGH, PA
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Design wireframes and interfaces for our web application
Strategies for user flows
Use HTML and CSS to implement ui tweaks, features, and
updates to current features
GiftCards.com / Sr. UX/UI Designer
MAY 2013 - JANUARY 2016, PITTSBURGH, PA
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1/100 people who helped sell GiftCards.com and
OmniCard.com for 120 Million to Black Hawk Network.
Successfully designed and help launch two android and iOS
applications into the app store and google play store.
Lead product definition, UX and visual design for the
launch of various designs for OmniCard.com,
GiftCards.com, MyCoupons.com, SaveYa iOs and Android
Mobile App, GiftCards.com iOs and Android Mobile App.
Defined and designed information architecture,
wireframes, UX and visual design for existing and new
features across mobile and the web.
Identified key areas for innovation to drive growth and
business value.
Unified visual style guides for better consistency across all
platforms.
Established strong partnerships with product managers,
engineers and marketing to work together as a team to
build strong, user-focused products while meeting
business goals.
Facilitate brainstorming sessions with business
stakeholders, content managers, developers, business
analysts
Delivered user experience requirements, including
wireframes and high-fidelity prototypes, based on
customer behaviors and needs
Effectively communicated user experience strategy,
requirements and expectations
CDL Warrior | Next Gauge, Inc. / UX/UI Design Lead - Consultant
NOVEMBER 2014 - MAY 2015, PITTSBURGH, PA
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Collaborate with a cross-functional team that includes
business analysts, engineers, project managers, and clients
in order to create simple, easy-to-use software
Translate client business requirements, user needs,
technical requirements into designs that are visually
enticing, easy to use, and emotionally engaging
Present and justify designs to peers and client senior staff
Rent Jungle & Community Elf. / Lead Designer UX/UI
APRIL 2012 - MAY 2013, PITTSBURGH, PA
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Owned and drove a consistent UX and visual identity
across Rent Jungle’s UI desktop experience
Supported the product team to develop wireframes based
on verbal, written or visual concepts to crystallize product
concepts and requirements
Collaborated with programmers to implement UI designs
and deliver ready-to-use graphical assets
Researched and analyzed UI/UX trends and best practices
for products and clients of Rent Jungle’s to be on the
competing edge
Yellow Bridge Interactive | Eyeflow / Designer / Developer
APRIL 2011 - APRIL 2012, PITTSBURGH, PA
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Planning and diagramming the backend and front end
specifications of various client projects including;
csinow.edu, studiobooth.com, prudentialpreferred.com,
and many others
Communicated with both clients and potential clients
while leading various meetings in order to fully understand
their needs
Managing project deliverables in line with the project plan
Cross-browser compatibility
Freelance | Consultant / UX/UI Designer
JULY 2009 - PRESENT, WORLD WIDE
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Services incorporate years of experience focusing on
various business levels of challenges with new and existing
products. Helping businesses validate business problems
and user pain points with the double diamond UX method.
Helping businesses with UX research, minimum viable
products, and prototypes.
Consulting with businesses on pitch decks and product
alignment to help raise venture capital funding.
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Education
Pittsburgh Technical Institute / Associates Computer Science
2009 - 2011, PITTSBURGH, PA
Concentration: Web Design and Development, Web Application
Development, Flash Animation, Interactive Authoring and Design,
Digital Imaging, Digital Illustration
Butler County Vo-Tech / Certificate, Graphic Design
2007 - 2009, BUTLER, PA
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Concentration: Identity and Marketing
Graphic Design
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References
References are available upon request.
