Chris Cabreza

Christian Rey Cabreza BLK 36 LOT 33 Kelsey Hills Brgy Muzon San Jose Del Monte, Bulacan Mobile No. 0917 – 554 – 4800 Email Address:- OBJECTIVE: To land in a job where I can apply my knowledge, learn more and further enhance my skills. WORK EXPERIENCE: Customer Service Support Representative (Upwork Freelancer) Money Mindset, LLC Tampa Bay, Florida December 2015 – July 2016 Creating usernames for newly enrolled students/members. Adding users into CRM. Processing refunds and subscription cancellations. Monitoring Paypal activities such as refund requests and disputes. Resetting user account passwords. Sending subscription bonuses. Project Owner (Upwork Freelancer) Jintsume LLC Los Angeles California August 2015 – November 2015 Handles incoming and outgoing email messages regarding website development. Providing quotations to clients regarding website or mobile application development. Creating and sending Statement of Works. Responsible for tracking sales and developer teams’ performances. Testing and performing QA for newly created websites. Recruiter and Fundraiser(Upwork Freelancer) United Support LLC Home-based Employee Lake Elsinore, California April 2013 to August 2015 Call up applicants and provide them status update about their application. Call potential hires to explain job details and requirements. Call potential hires and follow up with their application and assessments that need to be completed. Update CRM and Dialer for Not Interested and Failed applicants. Calling US residents and offices on behalf of the charities and ask for donations. Transfers verified donators to verifiers to confirm donation amount and address to send the envelopes to. Sales Representative (Chat) Sony Concentrix Eastwood Quezon City, Philippines October 2012 to March 2013 Receive and entertain chats from US based clients. Promote new products and services. Process sales. Technical Support Associate Microsoft Sutherland Global Services Taguig City, Philippines February 2010 to December 2011 Receive and entertain calls and chat from US based clients. Provide technical support for Microsoft Office and Operating system installation. Diagnose, troubleshoot and find resolution to the problem. Educate customers who are new to the product of its features, advantages and benefits Walk customers through in setting up their Email Accounts to acquire download link. Assist customers in setting up Outlook Emails. Promote new products and services. Customer Service Representative Comcast – Activation Department Transcom Asia Frontera Verde, Pasig City March 2009 to November 2009 Receive and entertain calls from US based clients. Provision boxes to inventory and to the actual account of the customer. Activate Comcast Digital Receivers and Converter boxes. Add cable package rates. Diagnose and troubleshoot cable box’s problems. Schedule technician visit if necessary. Customer Service Representative Credit card campaign (H.S.B.C. and Applied Card Bank) Air Relay Corporation Eastwood City November 2005 to June 2007 Perform outbound calls for US based clients. Offers credit card accounts to customers. EDUCATION: BS Computer Engineering AMA University Caloocan March 2004 SKILLS: Knowledge in Web Designing using HTML and Microsoft Front Page. Knowledge in programming using Microsoft Visual Basic. Proficient in using Microsoft Office Applications. REFERENCE: RONIEL ONG DESTURA Intuit | Sales Account Manager 0917 – 819 – 7667 VENER MENDOZA 0939 – 826 – 5201