I'm Chloe, and I'm passionate about delivering exceptional customer experiences. With 2 years of experience in customer service, I've honed my skills to ensure every interaction leaves a positive impression.
As a dedicated tutor with 7 years of experience, I've had the privilege of guiding learners of all ages and backgrounds to achieve their academic goals.
Here are some of the tasks I performed:
Handle in-bound and out-bound calls.
Assess customer issues and suggestions
Record and update payment invoices.
Follow strict procedures regarding customer-handling and escalation.
Prepare learning materials for lessons
Handle a diverse set of students.
Make a schedule to attend each tutee efficiently.