Chizoba Ujubuonu
Administrative Assistant
Asaba Delta, Nigeria-• - •Linkedin
SUMMARY
Efficient and detail-oriented Administrative Professional with proven success in calendar
management, document handling, communication, and cross-functional coordination.
Known for improving workflow efficiency, optimizing team productivity, and ensuring
seamless day-to-day operations. Skilled in managing high volumes of information with
accuracy and discretion while supporting executives and teams in fast-paced
environments.
SKILLS AND INTERESTS
● Administrative tools: Google Workspace, Microsoft Office, Calendar Management,
Email Management,Asana, Slack, Zoom, CRM tools, Confidential Document
Management. Travel & Expense Coordination, Client Onboarding, Report Writing, CRM
& Data Entry
● Soft Skills: Clear Communication, Problem Solving, Time Management, Adaptability,
Goal Orientation, Active Listening.
PROFESSIONAL EXPERIENCE
YOURBOOKTEAM - Los Angeles, CA
Remote
Administrative Assistant | Internship
MARCH 2025-Present
● Helped 3 CEOs stay organized by managing their calendars, booking travel, and
controlling their busy inboxes.
● Handled CRM (Asana) updates and project documentation, reducing administrative
backlog by 40%.
● Drafted and edited reports, client emails, and internal communications with a focus on
clarity and tone.
● Managed client communications across multiple platforms, ensuring timely follow-ups
and increasing customer response rates by 25%.
● Worked closely with internal teams and clients in over three time zones, ensuring
everyone stayed on the same page and things ran smoothly.
SINERGIA LIMITED - Lagos Nigeria
Remote
Administrative Assistant
FEB 2022 - Nov 2024
● Managed executive and team calendars, scheduling 50+ meetings monthly, reducing
conflicts by 30% and improving time allocation.
● Composed, edited, and finalized 20+ documents weekly, reports, memos, and
presentations maintaining brand accuracy and tone.
● Handled 100+ weekly calls and emails, resolving 85% of inquiries independently,
ensuring seamless communication and escalation.
● Organized and streamlined a filing system for 1,000+ documents, cutting retrieval time
by 40% and boosting team efficiency.
● Led preparation for 10–15 meetings weekly, including agenda creation, minute-taking,
and task follow-up, achieving 100% task completion.
● Liaised with external vendors and internal teams to resolve service tickets and monitor
workflow efficiency
● Provide daily support to the executive by managing tasks, organizing operations, and
ensuring timely follow-ups.
● Entered and maintained thousands of records with a 98% accuracy rate across multiple
systems and platforms.
● Managed executive travel logistics and processed expense reports, maintaining a 100%
on-time reimbursement record.
● Provided administrative support across 5+ departments, streamlining workflows and
reducing bottlenecks by 35%.
● Managed remote team events and virtual holiday calendars, increasing team engagement
by 20%.
KEY ACHIEVEMENTS
● Resolved 85% of customer inquiries independently from over 100+ calls and emails
weekly, ensuring smooth departmental handoffs.
● Reduced meeting scheduling conflicts by 30% through proactive calendar management
for executives and team leads.
● Supported 5+ departments to reduce admin bottlenecks and enhance team productivity by
35%.
EDUCATION AND CERTIFICATIONS
FEDERAL POLYTECHNIC, NEKEDE
(HND. MICROBIOLOGY, UPPER CREDIT)
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Certificate in Virtual Assistance – ALX Africa
Certificate in Data Analysis – ALX Africa
Certificate in project management – ALX Africa
Owerri, Nigeria
