Chizoba Emmanuel

53 Obioma Street, Achara L/out, Enugu. Chizoba Esther Emmanuel -,-- As a seasoned finance professional with a passion for driving business growth, I excel in financial management, accounting, and transaction management. With a proven track record of success in leading financial operations, managing budgets, and driving process improvements, I possess excellent analytical, communication, and leadership skills Accountant Skills & abilities Education Management skills and ability to effectively coordinate a team. High level of organization and planning with excellent project management abilities. Organized, a team player, a good communicator. Nexford University, Washington, D.C. Nov 2023 – Sep 2024 Master’s in Business Administration (MBA) with Specialization in Fintech and Blockchain, Graduated with First Class (GPA: 4.0) Federal Polytechnic Oko, Anambra State. Sept 2015 – June 2017 Higher National Diploma, Graduated with Distinction (GPA: 3.68) Cisco Networking Academy IT essentials (certificate of completion) Jan 2017 – Nov 2017 Communication Good communication and writing ability, both oral and written. Excellent communication skills encompass the ability to relay advanced information or new concepts to any target group. Proficient in mediations and negotiations. Experience Transaction Officer – Access Bank Plc.     Leadership Managed teams of up to 8 members. I mentored team members and served as the   Oct 2019 – Present Recognized for exceptional attention to detail, leading to the identification and prevention of fraudulent activities. Trained and mentored new hires, resulting in a 50% decrease in training time for new hires. Participated in regular audits, maintaining a 100% audit compliance rate. Spearhead and streamlined account opening documents filling procedures, reducing retrieval processing time by 90%. Developed and maintained strong relationships with clients, resulting in a 10% increase in customer complaint resolution. Assisted in the development of new customer service protocols, resulting in a 20% decrease in transaction turn-around-time. treasurer in my local assembly.   Professional Skillset              Account reconciliation specialist Financial management SAP expertise Financial statements expertise Budgeting and budget analysis MS Office suite PPT preparation and presentation Cashflow analysis Accounting principles Financial records review and preparation Complaint handling Time management Annual reports review Collaborated with team members to achieve branch-wide sales targets, resulting in recognition as the performing team. Won the award for the best customer-centric staff and best team player for the year 2023. Accountant – Western Delta University      Supervised the university’s annual budget and made sure that all departments complied with the budgetary measures and policies. Simplified accounting procedures and operations, which brought down the duration taken to complete the month-end close from 10 days to 5 days. Consistently compiled and analyzed financial data for the managers to support their decision making and planning processes. Employed cost-cutting measures that brought down operational expenses to the tune of 20% with great financial planning and advice. Performed routine audits as well as investigations that involved recovering huge amounts of money and followed all regulations as well. Accountant – Global Success Ministries      Oct 2018 – Sept 2019 Dec 2017 – Sep 2018 Provided comprehensive financial statements for the church board so as to assist them in decision making and budgeting. Searched for and applied numerous efficiency opportunities, resulting in a decrease in operating costs of operations by 15%. Managed the ministry's financial operations, including accounting, budgeting, and financial reporting, ensuring compliance with financial regulations and policies. Coordinated with the management team to prepare and manage budgets, providing financial insights and recommendations to support informed decision-making. Successfully managed donor funds, ensuring transparency and accountability. Certification The Institute of Chartered Accountants of Nigeria (ICAN) Associate Chartered Accountant (ACA) Certification May 2021