Chiung-Yi Chiu

Chiung-Yi Chiu-Bankastraat 7 6524MS · - · https://nl.linkedin.com/in/chiungyichiu ·· Nijmegen · The Netherlands + Summary Training solutions in line with business goals provides both the company and the employees with benefits which make the cost and time a profitable investment. I help global customers to develop effective training solutions based on their needs with my 10 years experience working in the educational field. I have a passion for teaching and learning which mo- tivates me to learn and apply the current best practices to create state-of-the-art learning interventions. I have experience leading content development team using efficient agile e-learning development process in collaboration with product manager, software developers and stakeholders to deliver high-quality learning solutions on time. Skills • Learning needs analysis, learning solutions development, learning management systems, project management, stakeholder management and cross-departmental communication, learning consultancy, people management, language: Mandarin Chinese, English, Dutch Experience NovoLanguage Nijmegen,Netherlands Feb ’14 – Feb’17 Content Development Manager Responsibilities: • Develop e-learning courseware features with software developers and speech technologists. • Manage content development team and coordinate content development projects. Achievements: • Defined the content development methodology based on the international standard for describing language ability - “The Common European Framework of Reference” • Built the prototype of current product and conducted the product pilot tests to collect users’feedback on product. • Evaluated the effect of the courseware on learner’s motivation and attitude. • Supervised and trained more than 10 Master student interns and new content developers from 2015 The Centre for Language and Speech Technology Research Intern Nijmegen,Netherlands May ’13 – Dec’13 Responsibilities: • Reviewed English errors made by Chinese learners of English in the literature • Selected specific problematic category for Chinese learners of English • Designed exercises to improve errors made in selected language category Achievements: • Facilitated pronunciation training program development Sea Sonic Europe Sales and Marketing Assistant Rotterdam, Netherlands Nov’10 – Nov’12 Responsibilities: • Managed sales record and product inventory overview • Tracked product inbound and outbound status • Assisted sales handling return merchandise authorisation (RMA) requests from clients • Communicated sales and marketing activities between Headquarter in Taiwan and Europe office • Handled general office administrative tasks Achievements: • Solved product inbound and outbound issues proactively and kept sales updated regarding the status • Maintained customer satisfaction regarding RMA service Dma Language Associates Worldwide Web Oct’09 – Oct’10 English Tutor Responsibilities: • Designed English learning curriculum based on learner’s learning needs • Facilitated learners to achieve their English learning goals • Evaluated learners to see if they accomplished set learning goals Achievements: • Raised learner’s interest in learning English based on their personal interests • Empowered learners to practice speaking English and improved their confidence Bergen op Zoom Chinese School Mandarin Chinese Teacher Responsibilities: Bergen Op Zoom, Netherlands Apr’08 – Oct’10 • Designed Mandarin Chinese curriculum for children • Enabled the learners to understand and speak basic Mandarin Chinese Achievements: • Raised the learner’s interest in learning Mandarin Chinese through games in classroom • Guided the learners to appreciate the beauty of Chinese culture and language Miaoli Junior High School English Teacher and Executive Assistant Responsibilities: Miaoli, Taiwan Aug’07 – Feb’08 • Designed lesson plans and gave lessons to the high-school students with elementary till intermediate levels • Led a class as a homeroom teacher and handled general classroom management tasks • Assisted the director of academic affairs to handle general administrative tasks Achievements: • Increased the learner’s interest in learning English through classroom activities and games • Empowered the learners to speak English with confidence ALV Camp Team leader, Teacher Assistant Responsibilities: Taiwan Jul’06 – Aug’06 • Designed class activities focusing on practicing daily conversation with English native speaker teachers • Helped learners develop functional proficiency in listening and speaking the English language Achievements: • Raised the learner’s interest in learning English through scenario simulation classroom activities and games • Enabled the learners to speak English with confidence Education Radboud University Nijmegen Nijmegen,Netherlands Master of Arts (MA), Linguistics 2013 – 2015 Specific major study topics: • Computer-assisted Language Learning: the search for and study of applications of computer in language teaching and learning • Second Language Acquisition: scientific discussion of the process and issues by which people learn a second and a foreign language. Asia-City Education Group Hsinchu, Taiwan TCSOL, Teaching Chinese as a Foreign Language Feb’07-March’07 Specific training focus: • Common problematic learning issues of different language aspects for global Chinese learners • Design teaching material and classroom activities for global Chinese learners in cloassroom setting National Changhua University of Education Changhua, Taiwan Bachelor of Arts (BA), English Language and Literature, TESOL, Applied English- Specific major study topics: • Language teaching and learning methodologies: the study of language teaching approches and language learning strategies • Curriculum design and evaluation: the study of language learning curriculum design and evaluation principles