Chisom Ezepue

CHISOM SYLVIA EZEPUE Email:-- | LinkedIn PERSONAL PROFILE   Self-motivated, diligent, proactive, and highly competent administrative professional, with over four years of experience rendering administrative support to Executives, including, but not limited to, minutes taking and transcription, appointment scheduling, email labelling and organization, report filing, and creation of graphic designs. Competent in utilizing Microsoft Excel for Data Validation and Dropdown, Automated Calculator creation, Sorting and Filtering, Data Consolidation, Progress bar chart, Formulas and Functions, Protection of sheets, et cetera, Google Workspace, Slack, Canva, and Zoom. SKILLS Software Applications:  Microsoft Suite (Excel, Outlook, Word, Teams, and PowerPoint).  Google Workspace.  Basic Graphic design - Canva.  Calendly for Appointment booking.  Slack and Zoom  Notion, Trello, and Asana. Soft Skills:  Confidentiality  Attention to details  Creating itineraries  Customer Support  Communication skills.  Minutes Taking and Transcription  Time management skills.     Internet research and report. Email labelling, organization, management. Scheduling meetings (on-site virtual). Adaptability and Team Spirit. and and WORK EXPERIENCE Nov. 2018 – May 2023       Unitrust Insurance Company Limited Personal Assistant to the Managing Director Skillfully created designs using Canva. Actively managed and responded to external business emails via Outlook and Gmail. Regularly typed and proofread letters, reports, and memos for meetings, using Microsoft Word and Google Docs. Regularly booked travels and creating itineraries. Actively conducted online research via Google and ChatGPT. Efficiently organized reports for presentations using Microsoft PowerPoint and Google Slides.   Dec. 2017 – Oct. 2018      Skillfully scheduled appointments. Efficiently transcribed recorded meetings using Microsoft Word and Express Scribe, with and without verbatim. Unitrust Insurance Company Limited Secretary to the Managing Director Efficiently transcribed recorded meetings. Actively received and liaised with the Managing Director’s visitors. Efficiently received and redirected external phone calls and emails. Skillfully responded to correspondence and phone calls. Regularly drafted and typed letters and documents. PROFESSIONAL TRAININGS AND CERTIFICATIONS Dec. 2022 Associate, Chartered Institute of Personnel Management (ACIPM) Aug. 2022 ALX Africa ALX Virtual Assistance Programme 2021 Lagos Business School (LBS) Personal Effectiveness and Time Management. 2020 The National Council of Registered Insurance Brokers (NCRIB) Skill Improvement for Personal Assistants. EDUCATION Sept. 2012 – Aug. 2016 LANGUAGES English - Expert Nnamdi Azikiwe University, Awka, Nigeria. B.Sc. (Ed) in Business Education/Secretarial Technology.