CHISOM CHIEDU-OKOARABA
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PROFESSIONAL SUMMARY
Hard-working, intelligent, creative individual that can bring a willingness to learn, laid back approach, and creative thinking currently looking to secure an opportunity in a business that will allow me to learn how an organization operates, and contribute to the efficiency of an organization.
WORK HISTORY
Parker Staffing- Seattle, WA 10/2019-11/2019
File new hire paperwork and creating files for newly hired employees.
File employee's Medical Records.
File Personnel Action Forms, Performance Appraisals and employee's Certifications after they have been received.
Review the Human Resources Inbox and respond accordingly.
Review mail for the Human Resources Department and respond accordingly.
Answer phone calls from employees and direct them to the appropriate staff member.
Organize files and documents for the Human Resources Department.
Complete tasks as needed to help with the organization of the Human Resources Department.
Washington Care Center - Seattle, WA-
Complete the MDS of current and discharged patients.
Schedule and participate in Care Conferences for patients.
Inform patients about Last Cover Days from their Insurance Providers.
Handle the Discharge Process for patients that are leaving the facility.
Wireless Advocates Seattle, WA-
Assist customers with questions about their order.
Process returns and exchanges for customers.
Assist customers with questions about Promotions and Discounts.
Assist Kiosks with questions pertaining to a purchase, promotion or other inquiries.
GoWireless- Auburn, WA 2015 –2016
Sales Consultant
Assist guests with finding cell phones and wireless devices that they consider to be ideal.
Provide products that are beneficial to the guests based on information provided by them.
Meet monthly goals for cell phone and accessories sales.
Assist guests with finding accessories that can protect, keep the battery charged and add more use to their phones
Introduce features to guests that will help them save on their current and future purchases.
Gabs Enterprises – Federal Way, WA 2012 – 2015
Office Manager/Human Resources Assistant
Maintain files and records of the company.
First line of contact for inquires and questions regarding the services provided by the company.
Evaluate applications submitted by applicants for employment with the company.
Contact selected applicants to schedule interviews and explain the requirements of the positions they applied for and benefits offered by the company.
Record employee time sheets for payroll processing.
Moneytree - Federal Way, WA 2011 - 2012
Teller
Process loan request forms for customers.
Review new loan customer applications and determine their eligibility for a payday loan.
Process Western Union money order transactions.
Process Western Union transactions for sending money, receiving money, and making a payment.
Cash payroll, personal, insurance, and “other” checks for customers.
Sell Prepaid Visa debit cards to customers, withdraw money, and deposit money onto the card for customers.
Making sure that my till balances at the end of my shift.
Record check and loan turn downs.
Process gold buying transactions.
Developed great customer service skills that earned me great reviews from customers and recognition from my managers.
EDUCATION
DeVry University Keller Graduate School of Management.
Master of Human Resources Management
Completed my Master's in Human Resources Management program at DeVry University.
Final course required completion of a group project that involved developing an Executive Summary, Business Strategy, Workforce Strategy, Staffing Strategy, and Total Rewards Strategy for an organization.
Participated in classes pertaining to Training and Development, Employment Law, Managing Conflict in the Workplace, Leadership in the 21st Century, Negotiation Skills, Organizational Development, StrategicStaffing, Diversity in the Workplace, and Legal, Political, and Ethical Dimensions.
Conducted a Leadership Development Plan that provided an analysis on leadership strengths and what to do to improve leadership approaches.
Developed a course project that involved observing how managers at my previous job handle their management responsibilities and asking my managers questions in an interview about how they became managers, and actions that they take to improve their management techniques.
Seattle University - Seattle, WA Bachelor of Arts, Sociology.
Highline Community College - Des Moines, WA Associate of Arts, Sociology.
