CHISOM STEPHNINE ANUNOBI
EXECUTIVE ASSISTANT
Lagos, Nigeria | - |-| LinkedIn | Portfolio
PROFESSIONAL SUMMARY
Experienced Executive Virtual Assistant with 2+ years of proven success in providing
high-level support to founders, senior executives, and business owners. Skilled in optimizing
workflows, managing complex email inboxes, scheduling appointments, organizing data, and
maintaining efficient filing systems. Proficient in travel coordination and project management
to ensure seamless operations. Dedicated to delivering top-tier customer support to enhance
satisfaction and long-term client relationships.
WORK EXPERIENCE
Executive Assistant to Managing Director
08/2024 to 03/2025
Ideal Beauty International
● Strengthened key client relationships through exceptional service and support,
driving a 25% increase in business partnerships and collaborations.
● Collaborated with a three-member team to develop and execute product
innovation and marketing strategies.
● Designed and implemented a streamlined expense tracking system, enhancing
data accuracy and reducing errors by 15%.
● Prepared and edited 8+ monthly reports, ensuring precision and clarity to
support strategic decision-making.
Virtual Assistant to the Founder
12/2023 to 07/2024
DigitalBizGuru
● Designed and maintained a filing system for 100+ documents, reducing
retrieval time by 40%.
● Assisted in social media content creation, scheduling, and management,
driving a 25% increase in followers and a 30% boost in engagement.
● Developed and executed a successful email campaign to launch a new
digital product.
● Coordinated weekly meetings, created meeting agendas, and prepared
detailed minutes, ensuring a timely follow-up on action items.
Administrative Assistant
04/2022 to 03/2024
Rybatravels Limited
● Delivered phone and chat support, achieving a 60% conversion rate and
95% customer satisfaction.
● Scheduled and coordinated 50+ appointments and meetings, ensuring
seamless communication and preparedness.
● Maintained an organized clientele database, accurately recording key
information and communication history.
● Provided prompt resolution to booking issues and travel inquiries, maintaining
client satisfaction and trust.
EDUCATION
Bachelor of Science (B.Sc): Pure & Industrial Chemistry - 4.12/5.0 CGPA
Nnamdi Azikiwe University, Awka
SKILLS & COMPETENCIES
● Executive & Administrative Support: Expertise in calendar and schedule
management, travel arrangements, data entry, inbox management, and project
coordination.
● Time Management: Skilled at prioritizing tasks effectively, meeting deadlines,
and optimizing workflow efficiency.
● Client & Customer Support: Dedicated to resolving customer concerns and
delivering exceptional service using various CRMs for seamless support.
● Effective Communication: Strong active listening skills, the ability to ask
insightful questions, and clear, concise communication.
● Problem-Solving: Proficient in researching and applying creative thinking to
solve complex challenges.
● Technical Skills: Proficient in Microsoft Office Suite (Word, Excel,
PowerPoint), Google Workspace (Docs, Sheets, Slides, Forms), Canva, and
project management tools (Trello, Asana, ClickUp, Zapier, Airtable). Skilled in
scheduling tools (Calendly, Acuity, Outlook, Picktime), communication
platforms (Slack, Meet, Zoom, Teams), and CRMs (HubSpot, Zendesk,
Freshdesk, Intercom).
TRAININGS & CERTIFICATIONS
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Virtual Assistance & Customer Support Training | Digital Witch (2025)
ALX VA Program | ALX Africa (2024)
Customer Relationship Management | Udemy (2024)
Time Management Mini-Course | Udemy (2024)
Administrative Professional Skills | LinkedIn Learning (2023)
