I’m Alochukwu Chisimdi, a passionate and results-driven customer care and sales professional with a strong background in healthcare insurance, telemarketing, and lead generation. Over the past few years, I’ve built a career around helping people make informed decisions about their insurance needs—whether it’s through personalized consultations, proactive outreach, or clear, compassionate communication.
At Feltman Family Insurance Agency, I worked remotely as an Insurance Sales Representative, where I connected with clients across California. I guided them through the process of selecting insurance plans that matched their needs, explained policy details in simple terms, and ensured every application and renewal was handled with precision. I consistently met and exceeded monthly sales goals while staying up to date with industry trends and compliance standards.
Before that, I served as a Telemarketer at Dieter Insurance Group, an Allstate Exclusive Agency. I engaged potential clients over the phone, built rapport quickly, and transferred qualified leads to licensed agents. I also scheduled review appointments and followed up with past prospects to reignite interest—always keeping detailed records in our CRM system to support the sales team.
My journey began at Industrial Communications, where I worked as a Lead Generator and Appointment Setter. I researched prospects, initiated contact through calls and emails, qualified leads, and scheduled meetings for our sales reps. I collaborated closely with the team to ensure smooth handovers and provided feedback to improve our outreach strategies.
I’m skilled in CRM management, client relationship building, active listening, and adapting to fast-paced environments. I’m also proficient in Google Workspace and Microsoft Office, which I use to streamline workflows and stay organized. With a nursing background from Nnamdi Azikwe Teaching Hospital, I bring empathy and clarity to every conversation—especially when discussing healthcare-related services.
I’m now seeking new opportunities where I can continue making a difference in people’s lives through customer service, healthcare insurance sales, and business development. I’m ready to contribute my experience, energy, and commitment to any team that values growth, integrity, and client care.