Chioma Stella Prince Wenike

Chioma Stella Prince Wenike

$5/hr
I am an Executive Virtual Assistant & Co-Host for Short-Term Rentals
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Port Harcourt, Rivers State, Nigeria
Experience:
1 year
Prince-Wenike Chioma Stella​ Co-host | Virtual Assistant​ Port Harcourt, Nigeria​-| - PROFESSIONAL SUMMARY Detail-oriented and highly organized Virtual Assistant with expertise in co-hosting short-term rentals. Proficient in administrative support, customer service, email management, and property listing optimization on platforms like Airbnb and Booking.com. Experienced in using Hostaway for property management, streamlining operations, managing reservations, and ensuring exceptional guest experiences. Passionate about delivering top-tier service while enhancing efficiency in rental management. PROFESSIONAL EXPERIENCE Co-Host The View Property Management | August 2024 - Present ●​ Managed guest communication, promptly addressing inquiries and concerns to ensure an exceptional stay. ●​ Oversees seamless check-in and check-out processes, enhancing guest satisfaction and operational efficiency. ●​ Listed and optimized short-term rental properties on Airbnb and Booking.com for increased visibility and bookings. ●​ Accurately managed reservations using Hostaway, preventing scheduling conflicts and ensuring smooth operations. ●​ Resolved guest issues efficiently, maintaining high customer satisfaction levels. ●​ Coordinated cleaning and maintenance schedules, conducted property inspections, and ensured compliance with quality standards. EDUCATION University of Port Harcourt​ Bachelor of Science | Oct 2008 - July 2012 SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Short-Term Rental Management Customer Service & Guest Relations Administrative Support Effective Communication Email & Calendar Management Virtual Assistance Property Management Software (Hostaway) Problem-Solving Adaptability & Fast Learning CERTIFICATIONS ●​ On-Demand IT Skills | Digital Witch ●​ Virtual Assistant Certification | ALX Africa ●​ Property Management/Co-Hosting | Short-Term Rental Academy LANGUAGE ●​ English (Fluent) INTERESTS ●​ Research & Learning New Technologies ●​ Networking & Meeting New People REFERENCES Available upon request.
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