OKOLIE CHIOMA SYLVIA
Abuloma, Rivers State Port Harcourt Nigeria
Tel: +234 -) Email:-
PROFESSIONAL SUMMARY____________________________________________________________
A results-driven professional seeking to leverage expertise in Administration and Client relations within a
progressive organization. Committed to applying knowledge and skills to contribute to organizational growth
and development. Enthusiastic about continuous personal and professional advancement alongside the
company.
SKILLS_______________________________________________________________________________
• Administrative Assistant
• Customer/Client Relations
• Clear Communication Skills
• Problem-Solving
• Project Management
• Virtual Assistant
• MS Office
• Accounts Payable
• Data Entry
• Attention to Detail
• Research and Reporting
• Calendar Scheduling
• Debits and Credits
• Accounts Receivable
• Financial Statements
• Email Management
EXPERIENCE_____________________________________________________________________
Livichun Supermarket Nig Ltd. PH, Nigeria
October 2022-March 2024
Administrative Assistant
•
Optimized administrative operations by efficiently managing schedules, coordinating high-impact
meetings, and streamlining appointment bookings, enhancing team productivity.
•
Spearheaded financial record-keeping, ensuring 100% accuracy in invoice processing, transaction
documentation, and compliance, leading to seamless audits and improved financial efficiency.
•
Strengthened customer retention by delivering proactive, solutions-focused client support, resolving
inquiries promptly, and elevating customer satisfaction scores.
•
Generated data-driven reports and compelling presentations that informed strategic decision-making
and boosted operational effectiveness.
•
Monitored and analyzed budget performance, identifying cost-saving opportunities and mitigating
financial risks through timely variance reporting.
Brandstar Beacon Advertising Agency USA
April – June 2022
Virtual Admin Assistant
•
Delivered high-level virtual administrative support by efficiently managing office operations,
coordinating client projects, scheduling meetings, and maintaining accurate documentation, improving
workflow efficiency.
•
Led end-to-end payroll and expense reporting for a 100+ person workforce, ensuring 100% accuracy
in processing payments and maintaining meticulous audit records, reducing discrepancies.
•
Provided white-glove customer support to 20+ clients daily, enhancing customer loyalty by delivering
tailored product recommendations, resolving inquiries swiftly, and streamlining account setup
processes.
•
Partnered with cross-functional teams to develop standardized templates and optimize operational
workflows, driving cost reductions and increasing overall profit margins.
•
Optimized financial operations by managing invoices, expenses, accounts receivable and accounts
payable and invoicing, ensuring timely payments and reducing outstanding balances.
Ritach Nigeria Limited Port Harcourt, Nigeria
October 2021 – March 2022
Administrative Service Lead/Bookkeeper
•
Streamlined the hiring process for a high-performing team of five, overseeing two direct reports and
earning a promotion three months ahead of schedule due to exceptional leadership.
•
Optimized financial operations by managing accounts receivable and accounts payable and invoicing,
ensuring timely payments and reducing outstanding balances.
•
Delivered data-driven financial insights by preparing in-depth management reports and financial
analyses, empowering directors and board members to make informed strategic decisions.
•
Enhanced administrative efficiency by executing high-volume data entry, accurately coding financial
transactions, and maintaining compliance with industry standards.
•
Oversaw the secure management and continuous updates of 60+ customer records, schedules, and
memberships in the company database, ensuring data integrity and confidentiality.
EDUCATION___________________________________________________________________
CORPORATE FINANCE INSTITUTE Vancouver, Canada (Online)
Certificate In Financial Modeling And Valuation Analysis
IMO STATE UNIVERSITY Owerri, Imo State
Bachelor of Science in Economics
Rochas Foundation College, Jos Plateau State
West African Examination Council (WAEC)
Fatima Primary School, Jos Plateau State
First School Leaving Certificate (FSLC)
ADDITIONAL INFORMATION__________________________________________________________
• Technical strategic planning, performance improvement, policy and procedure modification, MS Project
• Quick and efficient grasping of technical Skills and tools such as; CRM tools, Microsoft Office Suite,
QuickBooks, Google Suites, office, and IT software, etc.
