Chioma Sylvia Okafor
CONTACT: -
LINKEDIN: https://www.linkedin.com/in/okafor-chioma
EMAIL-LOCATION: Lagos, Nigeria.
CAREER OBJECTIVE
Dedicated, detailed and experienced virtual assistant, and an engaging customer service
professional, with 2+ years of experience in customer support, administrative support, social
media marketing and project management, ensuring individuals and businesses run smoothly
and efficiently. I’m an excellent team player with sound knowledge of business operations,
sales, excellent computer skills and an ability to communicate confidently at all levels.
SKILLS
Excellent communication
Good interpersonal skills
Problem solving skills
Time management
Customer support
Social media marketing
Microsoft office
Google workspce
Good sales/marketing skills
Social media management
Administrative support
WORK EXPERIENCE
Virtual Assistant Intern
ALX_Africa
May 2022 - August 2022
Duties:
Handled email management tasks daily.
Scheduled and participated in online meeitngs.
Assisted in social media hondles management.
Provided customer support via email and telephone.
Managed assigned human resource tasks for the client weekly.
Virtual Intern
IIDE-Indian Institute of Digital Marketing
Duties:
Handled tasks related to social media marketing
Content writing.
Google sheet management.
Essentials of digital marketing.
August 2022
Administrative Assistant
Urban Foods Industries Lagos, Nigeria
February 2020 - March 2022
Duties:
Monitored and documented doily business operations
Handled customer support via email, phone and social media pages.
Updated and organized products/services information on organizations social media
pages.
Handled social media marketing for the firm.
Received and completed inbound clients orders.
EDUCATION
Master of Engineering in Computer and Control
Bachelor of Engineering in Computer
April 2018
September 2015
CERTIFICATIONS / TRAININGS
Alx-Africa, Kenya Nairobi
Customer Service Foundations 2022 LinkedIn Learning
Indian Institute of digital marketing
Fundamentals of Digital Marketing Certificate 2022 Google Digitsal Skills for
Africa
Jobberman Soft Skills Training Certificate 2022
HOBBIES
Surfing the internet, reading science and technology books.