Chioma Okafor

Chioma Sylvia Okafor CONTACT: - LINKEDIN: https://www.linkedin.com/in/okafor-chioma EMAIL-LOCATION: Lagos, Nigeria. CAREER OBJECTIVE Dedicated, detailed and experienced virtual assistant, and an engaging customer service professional, with 2+ years of experience in customer support, administrative support, social media marketing and project management, ensuring individuals and businesses run smoothly and efficiently. I’m an excellent team player with sound knowledge of business operations, sales, excellent computer skills and an ability to communicate confidently at all levels. SKILLS  Excellent communication  Good interpersonal skills  Problem solving skills  Time management  Customer support  Social media marketing  Microsoft office  Google workspce  Good sales/marketing skills  Social media management  Administrative support WORK EXPERIENCE Virtual Assistant Intern ALX_Africa May 2022 - August 2022 Duties:  Handled email management tasks daily.  Scheduled and participated in online meeitngs.  Assisted in social media hondles management.  Provided customer support via email and telephone.  Managed assigned human resource tasks for the client weekly. Virtual Intern IIDE-Indian Institute of Digital Marketing Duties:  Handled tasks related to social media marketing  Content writing.  Google sheet management.  Essentials of digital marketing. August 2022 Administrative Assistant Urban Foods Industries Lagos, Nigeria February 2020 - March 2022 Duties:  Monitored and documented doily business operations  Handled customer support via email, phone and social media pages.  Updated and organized products/services information on organizations social media pages.  Handled social media marketing for the firm.  Received and completed inbound clients orders. EDUCATION Master of Engineering in Computer and Control Bachelor of Engineering in Computer April 2018 September 2015 CERTIFICATIONS / TRAININGS  Alx-Africa, Kenya Nairobi  Customer Service Foundations 2022 LinkedIn Learning  Indian Institute of digital marketing  Fundamentals of Digital Marketing Certificate 2022 Google Digitsal Skills for Africa  Jobberman Soft Skills Training Certificate 2022 HOBBIES Surfing the internet, reading science and technology books.