Chioma N Wadike

NWADIKE, CHIOMA LYNDA CUSTOMER SUPPORT/ EXECUTIVE ASSISTANCE E-mail:-, -Mobile:- No. 25 Tapa Street, Orile Iganmu, Surulere, Lagos State Professional profile Detail oriented, highly professional customer support/ executive assistance with over 6 years’ experience in both product and service providing organizations. Proven track record of improving customer service performance and efficiency. Recognized for delivering an outstanding result. Core competencies Due diligence Time management Communication Email and Calendar management Scheduling Research Customer service Telemarketing Excel WORK EXPERIENCES: EMPLOYER:APPLIED ENGINEERING TECHNOLOGY INITIATIVE LTD (Nov. 2019 to October, 2021) POSITION:Customer support agent DUTIES: •Involved in calling and answering calls of customers and providing solution to their concern. • Represented the company’s chat support personnel Scheduled appointments and trainings between trainers and trainees EMPLOYER:Charles Aluminum Company, PH Rivers State (January, 2016 to September, 2019). POSITION: Executive /personal assistant to the director DUTIES : Scheduled the Director’s appointment Managed the director’s Email and Calendar Called and answered calls on behalf of the director Followed the director to his meetings and takes record of the meeting which are documented as documents or spreadsheet. EMPLOYER:Telcon Oil Servicing, Trans-Amadi Port Harcourt (August, 2014 to Dec., 2015). POSITION:Trainee DUTIES: Prepared monthly payment voucher and received and recorded paid cheques and daily balancing of account. EMPLOYER:Tom Onyeagwa & Co (chattered Accountants), Imo State (January,2012 to August, 2010) POSITION: Trainee (Industrial training) Registered and purchased client’s company’s name Paid tax for companies Served as intermediary between companies and Inland Revenue Service(IRS) EDUCATIONAL QUALIFICATIONS: International strategic management Institute (ISMI)2015 Federal University of Technology Owerri. (B. TECH mathematics)2014 Friedel Kropf’s Educational Centre, Aba. (SSCE)2007 ST. Eugene’s primary school, Aba.2001 REFEREES: On request.