Chioma Joseph

THINK OF ME AS YOUR RIGHT-HAND PERSON

I’m Chioma—your go-to for getting things done. When your inbox is overflowing, your operations feel disjointed, and deadlines are pressing, I’m the calm in the chaos. I don’t just tackle your to-do list—I deliver tailored solutions, optimize systems, and keep everything running like a well-oiled machine.

With years of experience spanning Customer Support, Virtual Assistance, E-commerce, Executive Assistance, and CRM Management, I bring a customer-first mindset, tech proficiency, and sharp organizational skills. Whether it’s resolving support tickets, managing subscriptions, streamlining workflows, or providing VIP-level support—I’ve got you covered.

Here’s what I bring to the table:

Customer Support & Success: Live chat, email, and phone support with a focus on customer retention, satisfaction, and loyalty.

CRM & Help Desk Expertise: Proficient in Zendesk, Freshdesk, HubSpot, Salesforce, HelpScout, GoHighLevel, and more.

E-commerce & Order Management: Skilled in Shopify, Recharge, Stripe, and Packiyo to ensure seamless order and subscription management.

Virtual Assistance & Admin Support: Calendar management, inbox triage, scheduling, reporting, and research.

Process Optimization: Creating automations, updating funnels, landing pages, and workflows in ClickUp, monday.com, SmartTask.

Social Media & Content: Content creation, Canva graphics, scheduling, and audience engagement.

Project & Workflow Tools: Power-user of Trello, Asana, Basecamp, monday.com, and ClickUp.

Team Support & Hiring: Job postings, interviews, onboarding, SOP development, and team coordination.

Strategic Thinking: Online research, KPI tracking, customer journey mapping, and performance optimization.

Keywords:

Customer Service | CRM Management | Technical Support | Email & Live Chat Support | Omni-channel Support | Zendesk | Freshdesk | Salesforce | E-commerce Support | SaaS Support | Order Processing | Subscription Management | GoHighLevel | ClickUp | monday.com | Process Automation | Customer Experience Strategy | Conflict Resolution | Help Desk Support | Digital Customer Service | Ticketing Systems | Team Leadership

Why me? Because I bring more than support—I bring strategy, efficiency, and a proactive mindset. I see beyond the tasks to the bigger picture: driving success and delivering results.

Hire me let’s build something amazing.