Chioma Gogo

Chioma Gogo

$4/hr
Remote ready assistant with sharp admin, CRM & customer support skills, dependable & proactive.
Reply rate:
20.0%
Availability:
Full-time (40 hrs/wk)
Location:
Umuahia, Abia, Nigeria
Experience:
12 years
About

Hi there,

I am Chioma Mercy Gogo

I am an experienced Administrative Assistant, Virtual Assistant, and Customer Support Specialist with a passion for helping businesses stay organized and efficient. Whether you need someone to manage your calendar, organize your inbox, or handle customer inquiries, I have got you covered.

I have extensive experience working remotely, so I am comfortable with a variety of tools like Google Workspace, Microsoft Office, Trello, Slack, Zoom, Canva, and of course Hubstaff for seamless time tracking and collaboration. I pride myself on being highly organized, proactive and responsive, anticipating your needs before they even arise.

In customer support, I have handled everything from resolving inquiries and complaints to providing exceptional service via email, chat, and phone. I am skilled in CRM platforms like Zendesk, Freshdesk and HubSpot, making sure customer data is tracked and issues are resolved quickly and effectively.

What I bring to the table is not only a set of technical skills but also a calm and professional approach to every task. I am committed to helping you stay on top of things, whether it is scheduling meetings, following up on tasks or ensuring your customer service is top-notch. I am detail oriented and can manage multiple responsibilities while maintaining clear communication.

I am always open to learning new tools and adapting to new environments, ensuring that I can provide the best support for your unique needs.

If you are looking for someone who can make your day-to-day operations run smoothly, reduce your workload, and keep things organized, I would love to help.

Let us chat and see how I can assist you.

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