Hi there,
I am Chioma Mercy Gogo
I am an experienced Administrative Assistant, Virtual Assistant, and Customer Support Specialist with a passion for helping businesses stay organized and efficient. Whether you need someone to manage your calendar, organize your inbox, or handle customer inquiries, I have got you covered.
I have extensive experience working remotely, so I am comfortable with a variety of tools like Google Workspace, Microsoft Office, Trello, Slack, Zoom, Canva, and of course Hubstaff for seamless time tracking and collaboration. I pride myself on being highly organized, proactive and responsive, anticipating your needs before they even arise.
In customer support, I have handled everything from resolving inquiries and complaints to providing exceptional service via email, chat, and phone. I am skilled in CRM platforms like Zendesk, Freshdesk and HubSpot, making sure customer data is tracked and issues are resolved quickly and effectively.
What I bring to the table is not only a set of technical skills but also a calm and professional approach to every task. I am committed to helping you stay on top of things, whether it is scheduling meetings, following up on tasks or ensuring your customer service is top-notch. I am detail oriented and can manage multiple responsibilities while maintaining clear communication.
I am always open to learning new tools and adapting to new environments, ensuring that I can provide the best support for your unique needs.
If you are looking for someone who can make your day-to-day operations run smoothly, reduce your workload, and keep things organized, I would love to help.
Let us chat and see how I can assist you.