Chioma Favour Ajie

EDUCATION CHIOMA FAVOUR AJIE | Email |:-| LinkedIn |: https://www.linkedin.com/in/CFajie CFA_VIRTUAL ASSISTANT PORTFOLIO.pdf University of Port Harcourt Programme: Bachelor of Science, Plant Science & Biotechnology. November 2014 – October 2018 EXECUTIVE SUMMARY ●​ Successfully managed 20+ client calendars, scheduled over 300+ meetings, and coordinated logistics that improved operational efficiency by up to 40%. ●​ Tech-driven Virtual Assistant with 3 years’ experience executing digital administrative tasks and providing remote support for startups and growing teams. ●​ Proficient in Google Workspace, Microsoft Suite, Zoom, Calendly, and CRM platforms, enhancing communication and reducing turnaround time by 30%. ●​ Known for exceptional communication skills, Time management, Ability to multitask and prioritize. WORK EXPERIENCE Lumine Real Estate- Remote Cold caller/ April 2025 - To date ●​ Conducted daily outbound cold calls to property owners, focusing on absentee, pre-foreclosure, probate, and distressed properties.​ ●​ Build rapport with homeowners to qualify leads, gather property details, and assess motivation to sell.​ ●​ Scheduled follow-up appointments and live transfers to acquisition managers, contributing to closed deals.​ ●​ Utilized dialers such as CallTools, Mojo Dialer, and RingCentral to manage call flows and increase efficiency.​ ●​ Maintained accurate lead records using CRM platforms like Podio, REsimpli, and Zoho CRM.​ ●​ Met and exceeded weekly KPIs for calls made, leads qualified, and appointments set.​ ●​ Demonstrated excellent communication, objection handling, and problem-solving skills in a high-volume, fast-paced environment. Dreamscape Thrills- Remote Appointment setter/ Email management| Jan 2025 - April 2025 ●​ Scheduled and managed appointments using Google Calendar, Calendly, Microsoft Outlook to avoid double-bookings or conflicts. ●​ Maintained a daily quota of 50–100 calls/emails, achieving an average booking rate of 30–40%. ●​ Utilized CRM tools (Salesforce, Zoho) to log all client interactions, update lead status, and monitor pipeline progress. ●​ Managed and organized high-volume email inboxes (200+ emails/week), ensuring timely responses, flagging priority items, and maintaining professional correspondence. ●​ Edited and proofread content to ensure clarity, accuracy, and adherence to brand guidelines and regulatory requirements. Espotless- Remote Data entry/ Research | August 2023 - Feb 2025 ●​ Verify and clean data to ensure accuracy, consistency, and integrity, reducing redundancy and errors by up to 30%. ●​ Enter, update, and maintain large volumes of data with a 99.8% accuracy rate using spreadsheets, databases, and CRM systems (e.g.,Excel, Google Sheets, Salesforce). ●​ Extract and organize data from multiple online sources, including databases, social platforms, directories, and competitor websites. ●​ support business development, marketing, and decision-making processes. Landmark Retail Boulevard Photobooth Manager / Customer support | Mar. 2022 - Sept 2023 ●​ Increased the sales revenue by 60% through customer engagement and rental services for events. ●​ Orchestrated and implemented new innovations, creativity for the photobooth to entice clients. ●​ Responded to customer inquiries via phone, email, or chat in a timely and professional manner. ●​ Onboarded, trained and supervised new staff to maintain high productivity. SKILLS Technical Skills: Microsoft Office Suite, Google Workspace, CMS platforms (WordPress), CRM, Power BI, Calendly, DropBox, Canva, Zoom, click up. Soft skills: Great communication, Multitasking, Creativity, Time Management, Attention to details, Emotional Intelligence, Problem-solving, Adaptability, Conflict resolution, and Confidentiality.