Chioma Esther Okonkwo

I'm a dedicated lead generation specialist , sales representatives ,general virtual assistant/Administrative support professional,and Customer Service Agent with proven experience supporting businesses remotely

I Specialize In:

.Finding and qualifying leads

(B2B/B2B2C) using tools like Apollo.io,LinkedIn Sales Navigator , and Pipedrive

.Customer communication across emails , chat ,and social platforms

.Managing daily admin tasks,email/calendar management , travel bookings,file organization

.Providing excellent customer service , handling compliants , resolving issues , processing refund , and ensuring customer satisfaction

Key Achievement:

.Generated 1000+ qualified leads monthly ,boosting client pipeline by 30%

.closed deals with 50+ prospects through follow-up and nurturing

.Resolved 100+ customer inquiries weekly with 95% satisfaction rate

.Streamlined admin tasks, helping executives save 10+ hours weekly

I'm tech-savvy , reliable ,and always on delivering results and a smooth experience for clients and customers skills .