Chioma Ephraim

CHIOMA VIRGINIA EPHRAIM PROFESSIONAL SUMMARY Results-driven and highly communicative professional with experience in customer engagement, lead generation, and real estate outreach. Skilled in building relationships, following up with prospects, and converting interest into action. Seeking a remote role as a Customer Support Representative, Virtual Assistant, or Appointment Setter where I can contribute to business growth and client satisfaction. CORE SKILLS ●​ Customer Support & Client Communication. ●​ Lead Generation & Follow-up. ●​ Appointment Setting. ●​ CRM Tools & Google Workspace. ●​ Social Media Communication (WhatsApp, Facebook, LinkedIn). ●​ Problem Solving & Multitasking. ●​ Time Management, organization & Remote Work Discipline. ●​ Telecommunication. ●​ Telemarketing. ●​ Client handling & Relationship Management. ●​ Content Creation Marketing ●​ Property Sales & Acquisition. ●​ Administrative Support. ●​ Sales & Negotiation. ●​ Cold caller. ●​ Sales Representative. ●​ Canva (Basic) ●​ Social Media Management ●​ Virtual Assistant WORK EXPERIENCE Real Estate Assistant / Sales Support Triveland group Nigeria | 2023 Communicated with potential clients via calls, chats, and social media Followed up on leads and maintained client relationships Assisted in promoting property listings and responding to inquiries Helped convert prospects into interested buyers through consistent engagement Managed client information using spreadsheets and messaging tools Remote Sales Recruiter (Trial Experience) Remote | 2025 Sourced and referred candidates for appointment setter roles Managed candidate tracking using Google Sheets Shared job opportunities across WhatsApp, Facebook, and online platforms Communicated with applicants and guided them through application steps ACTIVITIES: ●​ Member of the Real Estate Society, participating in webinars and property workshops. ●​ Conducted prospecting and outreach to potential real estate clients, generating leads and supporting deal closures ●​ Volunteer assistant for local housing initiative, supporting community outreach and client engagement. ●​ Organized virtual networking events for interns and entry-level professionals. ●​ Active participant in online productivity and administrative skills workshops. EDUCATION Higher institution: Federal Polytechnic Oko, Anambra state. Secondary school: St Mary the Virgin Convent, Ufuma, Anambra state. Primary school: Federal Government College, Minna, Niger state. TOOLS & TECH ●​ Google Drive / Sheets / Docs ●​ WhatsApp Business ●​ Zoom / Google Meet ●​ Hubspot expertise ●​ Basic CRM understanding ADDITIONAL STRENGTHS ●​ Fast learner and adaptable ●​ Strong communication skills ●​ Self-motivated and reliable in remote environments