CHIOMA EUCHARIA ENWEREM
CONTACT
Phone: -
Email :-Location: Ojo, Lagos 101251, Nigeria
PROFILE SUMMARY
Dedicated and results-driven Administrative Assistant with a proven track record in business
administration, sales and customer service roles. Committed to delivering high-quality administrative
support to drive organizational success.
SKILLS
Problem-Solving: Proven ability to analyze issues, recommend effective solutions, and drive
positive results, maintaining a sharp focus on customer satisfaction.
Technical Aptitude: Highly computer-literate with a rapid learning ability for new applications,
ensuring adaptability to evolving technological landscapes.
Collaboration: Adept at working in cross-functional teams, fostering effective communication
and cooperation to achieve common goals.
Drive and Determination: Demonstrates a strong commitment to results, displaying a high
degree of drive and determination in every professional endeavor.
Independent Decision-Making: Capable of making informed decisions and taking responsibility
for tasks with minimal supervision.
Customer-Centric Approach: Possesses the ability to listen actively and empathize with
customer problems, ensuring a positive customer experience.
Adaptability: Maintains a positive attitude in rapidly changing work environments, showcasing
resilience and flexibility.
EXPERIENCE
Nobel Learning PBC
Internship - Community Management / Operations (virtual)
2023 -2024 (present)
Facilitate orientations, courses and expo presentations.
Employ strong problem-solving skills to identify client needs, recommend tailored solutions, and
drive positive outcomes.
Collaborate effectively with global cross-functional teams, showcasing the ability to work
seamlessly in a diverse environment.
Demonstrate technical aptitude by navigating software tools and adapting quickly to new
applications.
Ebony Classics
Customer Service Representative
2018 -2023
Delivered exceptional customer service at Ebony Classics, showcasing a high level of empathy
and attentiveness to customer problems.
Maintained a positive attitude in customer management, thereby fostering strong relationships
and customer retention.
Worked independently with minimal supervision, making informed decisions to ensure customer
satisfaction resulting in 50% increase in company's profits.
AIMS Asset/Fund Management
Administrative Assistant /Sales Representative
2012 -2018
Successfully convinced potential clients, closed deals, resulting in 70% profit increase.
Employed strong problem-solving skills to identify client needs, recommend tailored solutions,
and drive positive outcomes.
Maintained accurate department and customer records.
Provided secretarial and office management support while building cooperative work
relationships.
EDUCATION
Technical $ Soft Skills (Leadership,Design Thinking, Customer Dev., Project Mgt. etc)
FEB 2024 / Nobel Learning PBC, Washington D.C.(online).
Post Graduate Diploma in Education (Language)
FEB 2022 / Lagos State University. Lagos, Nigeria.
Bachelor of Arts (B.A.) in English Language and Literature
DEC 2004 / Nnamdi Azikiwe University. Awka, Nigeria.
