Chioma Doris Enunwa

Chioma Doris Enunwa Executive Assistant| Admin Support| Customer Support I free up 20–40 hours weekly for CEOs and Startup Founders to focus on growth and strategy CLICK HERE TO SEND ME AN EMAIL ABOUT ME Hi! I’m Chioma Doris Enunwa, a highly organized, passionate and detailoriented Virtual Assistant with several years of experience in administrative support, customer service, and digital tools. I specialize in helping CEOs, entrepreneurs, and business owners streamline operations, manage tasks efficiently, and free up valuable time to focus on growth. My expertise includes email management, scheduling, data entry, property management, and project coordination. I’m well-versed in tools like Google Suite, Microsoft Office, Hostaway, Hospitable, Trello, and more, ensuring smooth operations and increased productivity for my clients. I’m passionate about helping businesses thrive by offering tailored support that matches their unique needs. Whether it’s organizing workflows, handling customer interactions, or coordinating projects, I bring a proactive and detail-focused approach to every task. When I’m not working, I enjoy learning new skills and brainstorming creative solutions. Let’s work together to simplify your workload so you can focus on what truly matters—growing your business! WHY WORK WITH ME Reliable Partner: You can count on me for consistent, high-quality support with a keen eye for organization and problem-solving. Exceptional Service: I tailor my services to fit your unique business needs, ensuring seamless operations and maximum efficiency. Time & Productivity Boost – I free up your time so you can focus on high-value business decisions and achieve your goals faster. Cost-Effectiveness: I provide high-quality virtual assistance at an affordable rate, providing excellent value and helping you cut costs on full-time staffing. MY SERVICES Administrative Assistance Calendar management Email management Canva designs Lead Generation Managing social media accounts (e.g., LinkedIn, Instagram) Travel coordination and itinerary planning Data entry and database management File organization and document preparation Meeting coordination and agenda preparation Personal task management Virtual Event Coordination Research and presentation preparation Property Management Customer Service Project Management Listing Management & Optimization Guest Communication & Booking Management Maintenance and Cleaning Coordination Documentation and Reporting Guest Experience Management Tenant Communication & Support Rent Collection and Financial Support Live Chat & Email Support Ticket Management & Issue Resolution Customer Onboarding & Retention Feedback Collection & Customer Insights Knowledge Base & Help Center Management Order Processing & Refund Management Workflow automation and optimization Progress reporting and milestone tracking Team collaboration and coordination TOOLS I USE General Virtual Assistant TOOLS I USE Property Management TOOLS I USE Project Management SKILL SET General Admin Skills Virtual Assistance Executive Assistance Personal Assistance Email Management Calendar Management Travel Planning Social Media Management Administrative Support Online Research File Management Property Management Guest Communication Maintenance Coordination Property Listing Management Problem-Solving Vendor & Contractor Management Management Financial Reporting & Budgeting Booking & Reservation Management Revenue & Pricing Housekeeping Coordination Project Management Project Planning & Coordination Report Writing & Business Reporting Scheduling & Timeline Management deadlines Presentations & Stakeholder Communication Risk Management & QualityAssurance Resource Allocation & Budgeting Customer Service Empathy & Patience Problem-Solving Active Listening Multitasking Time Management Product & Service Knowledge Customer-Centric Mindset CRM Software Proficiency Sales & Upselling Emotional Intelligence MY WORKS Project Name: Efficient Calendar Management for CEO Client: Busy CEO Tool Used: Google Calendar I oversaw the CEO’s calendar, efficiently scheduling meetings, appointments, and personal tasks. I coordinated with internal and external stakeholders to maintain a well-organized schedule. Additionally, I managed meeting preparations, sent timely reminders, and kept the CEO informed about upcoming engagements. Key Achievements: Minimized scheduling communication. conflicts by 50% through proactive Organized travel arrangements, including bookings, itineraries, and accommodations. Oversaw follow-ups and task reminders, ensuring meetings and deadlines were consistently met. Project Name: Research and Data Entry Client: Non-Governmental Organization (NGO) Location: Baltimore, USA Tools Used: Google Sheets, Microsoft Excel, Google Maps Conducted thorough data entry and organization for the 2025 Embracing YOU Applications to support the initiative’s operational needs. Accurately inputted and managed applicant information, ensuring completeness and consistency. Utilized Google Sheets and Excel to structure data for easy access and analysis. Verified details by cross-referencing multiple sources and conducting follow-ups to maintain accuracy and reliability. Key Achievements: Compiled and organized a database of 2025 Embracing YOU applicants, ensuring all entries were accurately recorded and categorized. Streamlined the application review process by structuring data in a clear and accessible format, reducing processing time by 40%. Maintained high data accuracy through rigorous validation and cross-referencing, ensuring a seamless and efficient selection process. Project Name: Student Onboarding Client: Open University Tool Used: Google Meet I hosted a one-on-one student onboarding session on Google Meet to walk the student through navigating the Learning Management System (LMS) and address any questions. Recorded and organized their information using Google Sheets. The session was also recorded for reference to ensure accuracy. Key Achievements: Improved LMS Navigation – Successfully guided students through the Learning Management System (LMS), helping them understand its features and functionalities. Enhanced Student Engagement – Ensured a smooth onboarding experience, making students feel more confident and prepared for their academic journey. Recorded Sessions for Future Use – Provided students with a reference point by recording sessions, allowing them to revisit important details. Streamlined Onboarding Process – Helped reduce confusion and support requests by delivering clear and structured guidance during sessions. Project Name: Efficient Email Management for CEO Client: Busy CEO Tool Used: Google Email I managed the CEO’s email communications, ensuring timely responses and organized correspondence. I coordinated with internal and external contacts to prioritize emails, filter important messages, and maintain a well-structured inbox. Additionally, I handled follow-ups, sent reminders, and kept the CEO informed of critical emails and action items. Key Achievements: Ensured timely responses by prioritizing and organizing emails, reducing delays in communication. Streamlined email management by categorizing messages, flagging urgent requests, and minimizing clutter. Proactively tracked important emails and followed up on pending matters, ensuring nothing was overlooked. Project Name: Virtual Event Coordination Client: Non-Governmental Organization Tool Used: Google Meet Organized and managed an online event for a nonprofit organization, handling scheduling, communication, and technical setup using Google Meet. Coordinated with attendees, sent reminders, and ensured everything ran smoothly. Also managed follow-ups to keep participants engaged. Key Achievements: Successfully coordinated and managed the event without technical issues or delays. Kept participants informed and involved through timely communication and follow-ups which increased attendees engagement. Ensured clear coordination between the NGO and attendees, leading to a productive event. INTERESTS I enjoy exploring new destinations. I enjoy learning new things. LET’S WORK TOGETHER ADDRESS Abuja, Nigeria EMAIL-PHONE & WHATSAPP - My LinkedIn Profile