Chioma Azoro

Chioma Azoro

$25/hr
Virtual Administrative Assistant
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Port Harcourt, Rivers, Nigeria
Experience:
4 years
CHIOMA AZORO VIRTUAL ADMINISTRATIVE ASSISTANT SUMMARY ● Virtual Assistant with a proven track record in managing executive schedules, coordinating appointments, and handling client inquiries. ● Strong expertise in maintaining data accuracy, resolving client concerns, and preparing documents for efficient business operations. ● Seeking to leverage my skills in administrative support and client relations to enhance productivity and contribute to business growth and success. EDUCATION Virtual Assistant – ALX AI Career Essential Skills – ALX Certificate in AI Augmented Professional Development Skills Architecture – Federal University of Technology, Owerri (FUTO) B.Tech in Architecture WORK EXPERIENCE Freelance Virtual Assistant Freelancer August 2024 - September, 2024 June 2024 - July, 2024 September 2010 - August 2017 September 2024 - Present ● Efficiently organized and maintained executives' calendars, scheduled meetings, resolved conflicts, and sent timely reminders, ensuring seamless daily operations. ● Managed inboxes with 98% accuracy, prioritizing and responding to critical emails, resulting in a 25% improvement in communication efficiency. ● Organized and maintained with 99% accuracy, ensuring accessibility and reliability for critical decision-making, reducing data retrieval time by 30%. ● Coordinated travel itineraries, including flights, accommodations, and transportation, saving executives an average of 10 hours per month and reducing travel disruptions by 15%. ● Delivered exceptional support by promptly addressing client inquiries via email and chat, increasing customer satisfaction rates by 20%. Virtual Fashion Administrative Assistant Dioma’s Stitches and Sense Style June 2022 - Sept. 2024 ● Managed a client database of over 2,000 records with a 95% accuracy rate, improving operational efficiency and streamlining administrative tasks. ● Resolved client inquiries within 12 hours, increasing repeat business by 10% and enhancing client relationships. ● Collaborated with cross-functional teams to track project timelines, monitor progress, and ensure on-time delivery of deliverables. Prepared project reports and presentations, enabling executives to make informed strategic decisions. ● Coordinated preparation and submission of over 100 documents monthly with zero errors, ensuring business compliance and seamless operations. Virtual Data Entry Specialist Kamzi Luxury January 2022 - July 2024 ● Managed and updated 1,500+ client records with 99% accuracy, reducing data entry errors by 20% and improving project execution. ● Leveraged AI tools to optimize data entry processes, achieving a 30% productivity increase and maintaining a 98% on-time update rate. ● Addressed 90% of client inquiries within 24 hours, resulting in a 15% improvement in client retention through efficient communication. KEY ACCOMPLISHMENTS ● Managed over 3,500+ client records with a 99% accuracy rate, contributing to streamlined operations. ● Increased repeat business by 10% through timely client communication and effective support. ● Achieved a 30% productivity boost by implementing AI tools to optimize data entry processes. SKILLS ● Data Management & Accuracy ● Report Preparation & Document Handling ● AI Tools & Office Software (MS Office, Google Workspace) ● Executive Calendar Management ● Client Communication & Support ● Confidential Information Management ● Workflow Optimization
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.