CHIOMA AZORO
VIRTUAL ADMINISTRATIVE ASSISTANT
SUMMARY
● Virtual Assistant with a proven track record in managing executive schedules, coordinating
appointments, and handling client inquiries.
● Strong expertise in maintaining data accuracy, resolving client concerns, and preparing documents for
efficient business operations.
● Seeking to leverage my skills in administrative support and client relations to enhance productivity and
contribute to business growth and success.
EDUCATION
Virtual Assistant – ALX
AI Career Essential Skills – ALX
Certificate in AI Augmented Professional Development Skills
Architecture – Federal University of Technology, Owerri (FUTO)
B.Tech in Architecture
WORK EXPERIENCE
Freelance Virtual Assistant
Freelancer
August 2024 - September, 2024
June 2024 - July, 2024
September 2010 - August 2017
September 2024 - Present
● Efficiently organized and maintained executives' calendars, scheduled meetings, resolved conflicts, and
sent timely reminders, ensuring seamless daily operations.
● Managed inboxes with 98% accuracy, prioritizing and responding to critical emails, resulting in a 25%
improvement in communication efficiency.
● Organized and maintained with 99% accuracy, ensuring accessibility and reliability for critical
decision-making, reducing data retrieval time by 30%.
● Coordinated travel itineraries, including flights, accommodations, and transportation, saving executives
an average of 10 hours per month and reducing travel disruptions by 15%.
● Delivered exceptional support by promptly addressing client inquiries via email and chat, increasing
customer satisfaction rates by 20%.
Virtual Fashion Administrative Assistant
Dioma’s Stitches and Sense Style
June 2022 - Sept. 2024
● Managed a client database of over 2,000 records with a 95% accuracy rate, improving operational
efficiency and streamlining administrative tasks.
● Resolved client inquiries within 12 hours, increasing repeat business by 10% and enhancing client
relationships.
● Collaborated with cross-functional teams to track project timelines, monitor progress, and ensure
on-time delivery of deliverables. Prepared project reports and presentations, enabling executives to
make informed strategic decisions.
● Coordinated preparation and submission of over 100 documents monthly with zero errors, ensuring
business compliance and seamless operations.
Virtual Data Entry Specialist
Kamzi Luxury
January 2022 - July 2024
● Managed and updated 1,500+ client records with 99% accuracy, reducing data entry errors by 20% and
improving project execution.
● Leveraged AI tools to optimize data entry processes, achieving a 30% productivity increase and
maintaining a 98% on-time update rate.
● Addressed 90% of client inquiries within 24 hours, resulting in a 15% improvement in client retention
through efficient communication.
KEY ACCOMPLISHMENTS
● Managed over 3,500+ client records with a 99% accuracy rate, contributing to streamlined operations.
● Increased repeat business by 10% through timely client communication and effective support.
● Achieved a 30% productivity boost by implementing AI tools to optimize data entry processes.
SKILLS
● Data Management & Accuracy
● Report Preparation & Document Handling
● AI Tools & Office Software (MS Office,
Google Workspace)
● Executive Calendar Management
● Client Communication & Support
● Confidential Information Management
● Workflow Optimization