EZEOKOLI CHIOMA ANNOUNCIATA
Address: Flat 7 Oguma close, off Sultan Dasuki road Kubwa, FCT Abuja.
Phone: -
Email:-CARRER OBJECTIVE
A performance driven and highly motivated individual with excellent organizational and customer service skills, seeking to utilize exceptional abilities as human resource officer to support Human resource affairs in a progressive organization through employee relations, health, safety and wellness, training and development and to provide high end administration for optimal company’s operations.
SKILLS
Training and development
On boarding and Orientation
Employee relations and interactions
Performance review
Conflict Resolution
Excellent communication skills
Organizational skills
Problem solving Skills
Efficient and detail Oriented.
Proficient in Microsoft office tools
WORK EXPERIENCES
2022/06 – current HUMAN RESOURCE Officer (freelance)
Ludakleen Services Limited Uyo Akwaibom State.
Maintain digital and electronic records of employees
Assist the Human Resource manager in policy formulation.
Assist in hiring of new employees as needed.
Guide new hires through orientation and on boarding processes.
Provide Clerical and administrative support to Human Resource department.
Keep the company up to date with latest Human Resource trend and practices
Schedule meetings, interviews and other Human Resource events.
2020/08 -2022/04 OPERATION /HUMAN RESOURCE ASSISTANT.
Traffic Bar and Restaurant, Abuja. FCT.
Improved Operational management system, processes and best practices.
Established strategic and operational objectives for improved operational performance.
Ensured that the company has adequate and necessary resources for smooth running of its activities.
Ensured all operations are carried out in appropriate cost effective way.
Tracking staffing requirements and assisted in hiring of new employee as needed.
Guided new hires through Orientation and On boarding processes.
Trained and Supervised staff of various department to perform tasks effectively.
Worked with the accounting department and management team to set budget, monitor spending and expenses.
Reviewed performances of new staff and provide feedback and counsel to improve efficiency and effectiveness.
Ensured adherence to legal rules and guidelines.
2018/07 – 2020/07. ADMINISTRATIVE SUPERVISOR
Traffic Bar and Restaurant Abuja.FCT.
Planned, scheduled and promoted office events including meetings and training sessions.
Increased customer satisfaction and repeat business through relentless pursuit of resolution to problems arising from food and beverage while protecting company’s reputation and loyal client base.
Coordinated and supervised all office activities and members of the administrative team.
Distributed memos and reports and ensured that everyone was updated on the necessary company’s news and information.
Provided administrative and clerical support needed by the organization.
Ensured conducive and safe work environment for both customers and staff.
Trained and supervised administrative staff.
2015/11 – 2018/ 06 CUSTOMER SERVICE PERSONNEL.
Traffic bar and Restaurant Abuja.FCT
Acted as an interface between the organization and its customers.
Collated and answered all customer’s enquires and complaints
Contributed in solving customers problems and ensured their maximum satisfaction.
Received and kept detailed records of staff list, telephone directory, mails and other office data.
EDUCATION AND QUALIFICATION
2019 – Current. Master of Science: Environmental management and control.
University of Nigeria Nsukka, Enugu State-. Bachelor of Science: Biochemistry
University of Nigeria Nsukka, Enugu State.
OTHER CERTIFICATIONS
Strategic Human Resource Management
Diploma in Human Resource management – Alison empowerment course
Introduction to Customer Relations- Management by Hubspot -Coursera
Occupational health and Safety Supervisor
Nigerian Institute of Management
REFREES
Available on request
